Meet the team

I came to Impact as an Intern in 2023 and here I am again in 2025! That’s because Impact is a great place to learn and the people are even better. Impact’s mission to help people learn and grow is something that resonates with me deeply. My educational background is in mass communications with specialties in PR and advertising. I’m the liaison between our marketing and business development team and my job is to enhance our digital marketing and BD function. In my free time you can find me surfing out on the waves (usually wiping out), horseback riding, or behind a guitar and a microphone. 

When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.

I look after clients from tender, right through to evaluation. Three of my four main clients are global, so it’s about managing time differences too. I am the 'go to' person for many other things as I've worked here since 1991. I'm open, honest and always have an opinion! Questions usually start with “you will know...” I like nothing more that being up a hill in the Lake District or French Alps and camping in Cornwall with family and friends.

I support the CEO in an exciting and super varied role - from Board meetings to barbecues and everything else in between. An Impacter since 1999, marketer and mum, I have a need to be outdoors every day - no matter what the weather! For me, Impact is a unique place where people matter and my work and life can intertwine through flexible working and trust.

I enjoy working with people, teams and organisations to perform to their potential. My outdoor leadership degree, time working in the outdoors and coaching has built a foundation for me which I have had the privilege to build upon for the last eight years at Impact working as part of the delivery team with various clients. I have a keen interest in areas of the business such as leadership development, wellbeing and experiential learning.

My job is managing financial issues: reports, financial simulations, payments, also preparing contracts for clients, associates, employees and much much more… from coordinating travel arrangements to organising internal meetings and workshops. I love working with Impact people – I’ve worked here since 2003 and have no plans to move! I’m crazy about my small bit of land near the river and forests where I travel almost every weekend with my family and friends.

Bridging future-oriented research, innovation, and design principles and practices, my focus is on optimising our core business through developing and delivering resilient, human-centred solutions. I bring energy, raise questions, push boundaries and break rules. The most vital part of my life is the people within it, as the relationships we hold with one another are everything.

Senior consultant, currently leading on digital learning production.

I have worked at Impact Japan since 2015, coordinating the delivery of programmes. I support our consultants and delivery operations. What makes me happy is seeing my colleagues, clients and participants smile, as my job is supporting them. My hobby is collecting Starbucks Coffee mugs from around the world, although I don’t drink coffee personally!

Here at Impact I have the pleasure of managing a portfolio of impressive global programmes and a number of our key clients. I like to simplify the complex, gain clarity where there is ambiguity and drive efficiency and quality through my project teams. I love meeting different people and understanding what makes them tick! I'm full of energy, constantly smiling and always ready for the next adventure.

I’m passionate about learning and helping people get the best out of themselves. I spent over 10 years in Learning & Development with a Fortune 15 company helping develop and deliver programs to Executives, Middle Management, and Aspiring Leaders from all different parts of the business. I believe that understanding and leveraging diversity is one of the biggest strengths of any organization and I really enjoy helping groups work towards that reality. When I’m not working, I enjoy spending time with my wife and 2 daughters as well as rooting for any and all Philly sports teams. I also have a pretty sweet record collection.

Exploring Human and Organizational Creativity 
I have 8 years of experience in the food and beverage industry, focusing on talent and organizational development. Discovering coaching inspired me to apply it in the field, seeing people transform through intrinsic motivation. This led me to join a coaching firm, supporting various industries.  Motivated by the question, "How can individuals and organizations unlock their potential?", I joined Impact to further develop my expertise.  I enjoy playing the drums and held a live performance last year. My motto: "Immerse myself in what I am passionate about while working." 

I work in accounts at Impact. I am based in the Windermere office (UK).

I am passionate about helping organisations become worth working for and making the world a better place, achieving long term sustainability for a safe future. At Impact I can grow and flourish to my full potential and at my own pace. Together with me grow our partners and our relationships, evolving into true friendships. Ecology, whether it comes to the planet, environment or people and relations, is a value of great importance to me.

I am passionate and committed to helping others be the best they can be, whether they're senior leaders or young talent. In my Global Talent role I support the recruitment, induction and development of our full time and associate consultants. This fantastic role has allowed me to work with many of our global team since 1992. Despite being old enough to know better I compete as a Master at a world level at Mountain Bike Orienteering and manage the Great Britain team.

My coaching & facilitation expertise builds on a strong foundation of 20+ years in senior management positions including global and regional roles. I guide leaders to their peak potential and help enhance their professional and personal impact. I grew up in India and then studied and worked in Switzerland for 23 years before moving to Singapore. This has helped me successfully bridge Eastern and Western thinking, with an in-depth understanding of both cultures. I am an avid reader and love to spend time in nature and travel. 

I love to lead development. Development of reflection, knowledge and conviction. Personal and individual. Development of values, attitudes, performance and decisions. For a better understanding of People and for a greater invest into the worlds future.

Sum myself up in a paragraph? There’s a challenge! And maybe a good starting point. I like challenge. I like the challenge of grabbing attention with interesting, useful and relevant marketing. From a new website or re-brand to a sell-out festival, for me it’s all about customer first. I like a physical challenge too, and the challenge of how long I can last without listening to music!

I help people gain insights into themselves and their team so they can improve as individuals and work more effectively together. As a facilitator I create the right learning environment and work alongside participants providing a balance of challenge and support. I bring over 20 years of senior leadership experience. I love learning, the outdoors and am fascinated with horses. I live on a small farm with my wife and two teenage children, and a herd of horses.

Over 10 years of experience in retail industry, I experienced various roles, managing some stores as a store manager, executing retail strategies as a retail manager, and an internal trainer in the organizational change project, planning, making, delivering the programs to the managers and staffs. I am very much interested in “people change” so very happy to work at Impact to build my career as a professional of people and organizational consultant.

I am devoted to applying theory, practical application and innovation to people development. As a lead designer and facilitator with 10+ years of experience, I deliver custom client solutions globally. My insatiable curiosity stays satisfied by reading, researching and exploring the world. I love the culinary arts, and although I enjoy cooking, my passion is simply being the consumer of freshly made, delectable dishes. 

I’ve had a passion for enriching lives through deeply practical experiential learning, and immersion in adventure around the world for most of my career. As a British Army officer, expedition leader, leadership consultant and executive coach I’ve had the enormous privilege to facilitate learning experiences for others in over 40 different countries. My greatest gift - apart from my wife and kids - doing the work I love!

I'm part of the UK Accounts Department and I'm responsible for issuing all of Impact's sales invoices both electronically or by post in a multitude of currencies sent to our clients all over the world. I work closely with lots of my colleagues both here in the UK and overseas. Out of work I enjoy spending my time cycling in the beautiful Lake District Countryside, walking and spending time with family and friends.

My role is to build strong, trusted partnerships with clients and help bring our shared purpose to life: liberating human potential and creating organisations that are truly worth working for. I’ve worked across a wide range of roles at Impact, giving me broad experience and a unique perspective on the business. Outside of work, you’ll usually find me out in nature, reading, cooking, or—more likely—chasing after my energetic toddler.