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Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

Yoshinobu (Hosshan) Hosoki, Impact International
Japan
Yoshinobu andHosoki(Hosshan)
Manager, Business Consulting Department

Being a manager of the delivery team in Impact Japan, I have been putting great effort and energy into realising our “Re-Born Strategy” from the delivery quality aspect. For my leadership style, creating trust is the most important factor. I support my team by creating trusting relationships, and as a facilitator, I use this quality to create a completely safe and open learning space in programmes. I love having a good time with people, drinking and karaoke.

Fiona Sheen
UK
Fiona andSheen
Account Manager

Customer Service and relationship management are my main focus and passion in all that I do. I enjoy thinking through solutions, working in partnership with my clients and team at Impact to achieve the best possible outcomes. I also enjoy developing long lasting professional customer relationships. Out of work I enjoy spending time with my two dogs and exploring the Yorkshire Dales which are close to my home as well as baking the odd cake or two.

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Anna Ziółkowska
Poland
Anna andZiółkowska
Senior Consultant

I am happy to be responsible for creating and implementing new solutions as well as taking care of our clients and delivering adventurous programs. I see my purpose as working with people to help them be more aware of their power and inner wisdom and therefore to make our organisations and communities stronger. I get my energy from time with my gorgeous family, biking, reading in a hammock, listening and dancing to the music.

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Susi Biancucci
Italy
Susi andBiancucci
Office Support

I joined Impact Italy 20 years ago and was immediately love! This is a fantastic place with fantastic people where to work! I support our team and I coordinating the Rome Office. I am a tireless and curious person, always looking for new things to learn. In my private life, I love cooking “pasta alla Carbonara”, reading and when I have the time I take refuge in my beloved Tuscany!

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John Scott
New Zealand
John andScott
Consultant

People are at the heart of everything I do and I care deeply about ensuring individuals and teams have the skills, support and temperament to best deal with their future. In my spare time I chair the board of a local art gallery and support the development of our growing community of emerging and successful artists.

 

Senior Director - Client Services, Americas
USA
Martin andSmith
Senior Director - Client Services

I lead the overall relationship with our clients, working closely with them and our brilliant Impact team to build powerful solutions to their most pressing challenges. I’m a bit of an oddity - an Aerospace Engineer by training and experience who, for the last 20 years, has found my passion in helping others thrive at work.  I‘m based in Chicago with my wife, and when not running on the lakefront, I’m probably wrestling with an ornery cat.

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Tash Morales
New Zealand
Natasha andMorales
Consultant and Executive Coach

I have a real belief in people and a passion for what drives human excellence. I love working with people in the areas of growth & transformation. The work I do with Impact inspires and motivates me. I start my daily routine with yoga and meditation. I love being with my family and being immersed in Nature which is so accessible even in the city, now that I live in New Zealand.

Shiwali Daryapurkar
USA
Shiwali andDaryapurkar
Program Manager

I enjoy using my strengths in operations management to bring organisations into the chaos and to connect people with resources. I look forward to supporting the team from behind the scenes to execute the programs successfully and meaningfully. In my personal time, you will find me traveling, cooking, event planning, reading, and involved in theatre and film productions.

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Sam Rostas, Impact International
UK
Samantha andRostas
Global Lead

After 10 years leading the UK, I am now in a global role focused on two areas: one leading a people project, the other focused on marketing. I grew up through Impact as a marketer and love the buzz of building business through brand and storytelling. My other passion is the people and culture here, so this is the ideal combination for me. When I’m not working, I love spending time with my family, enjoying the outdoors and practicing yoga.

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tonka watson
New Zealand
Tonka andWatson
Senior Consultant

As a former client, I jumped at the chance to work with Impact in 2002 and pursue my passion for inspiring others to realise their potential. I’m an avid reader and love to incorporate my learning into the leadership development programmes that I deliver; recent topics of interest include applied neuroscience & gender dynamics. Dogs feature widely in my life outside of work.

Aidan Keough
Australia
Aidan andKeough
Senior Consultant

I help people gain insights into themselves and their team so they can improve as individuals and work more effectively together. As a facilitator I create the right learning environment and work alongside participants providing a balance of challenge and support. I bring over 20 years of senior leadership experience. I love learning, the outdoors and am fascinated with horses. I live on a small farm with my wife and two teenage children, and a herd of horses.

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Simon Wagstaff
UK
Simon andWagstaff
Senior Consultant, UK

I joined in 1982 when the company was two years and totalled four people. I have had the great privilege of what seems like two parallel careers - helping to build and develop our business and working with clients to help them do the same with theirs. I love the variety of my role, that at Impact personal talent is more important than hierarchy, and that we have never waivered from our vision to make a positive difference in the world, through leadership development.

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Dom Fitch Impact
UK
Dom andFitch
Head of Creative Change

I’m passionate about experiential learning and learning through play. I enjoy inspiring groups to better themselves, to collaborate and share skills, to be ambitious for each other and those around them. I have extensive experience working in the cultural, education and corporate sectors. I’m an award winning theatre maker who has directed shows for the Queen, the Prime Minister and West End audiences. Out of work you’ll find me building Lego unicorns with my daughter.

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Lena Czernecka, Impact Poland
Poland
Lena andCzernecka
Senior Consultant

For many years, I have been fascinated by how people navigate change, uncertainty and pressure. Combining experience as a psychologist, therapist and facilitator, I support leaders and teams in building resilience, self-awareness and healthy relationships. I believe lasting change begins with a deeper understanding of ourselves.

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Matteo Villa
Italy
Matteo andVilla
Senior Consultant and Facilitator

I joined Impact in 2023 as a senior Consultant, I’ve worked as training and development manager for a major pharmaceutical multinational and at the Business School of the Politecnico di Milano.

Passionate about learning and innovation, I consider it the 'mission' of consulting to transform companies into people centric, innovative and sustainable workplaces.

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Cassie Cuppek
USA
Cassie andCuppek
Senior Consultant

When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.

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Chiara Fregonese
Italy
Chiara andFregonese
Senior Consultant and Head of Solutions

As a consultant, organisational psychologist, account manager and researcher…I endeavour to encompass all the different aspects of life in the organisation! To me the organization is a magic happening between individuals, groups and their work contexts. I deal with the entire consulting process: from the proposal development, to the client management, intervention delivery and evaluation process. I love the countryside, baking cakes & capoeira!

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Rebecca Shaw
UK
Rebecca andShaw
Consultant

I love why Impact exists, which is to liberate human potential. I love building effective client relationships both externally and internally, the people at Impact are passionate, motivated individuals, and I love working here. I am always out and about, whether it is running around after my niece or walking the fells or working out in the gym, happy, happy, happy!

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David Muir, Impact
China and Hong Kong
David andMuir
Client Solutions

An avid traveller and outdoor adventure enthusiast I jump at the opportunity to try new things and am a pioneer at heart. I have spent the better part of the last 10 years working in experiential education and am deeply committed to developing responsible and sustainable leadership. I am passionate about inspiring, motivating and engaging people to fulfil their potential.

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Francesca Viti
Italy
Francesca andViti and
Senior Consultant and Executive coach

With over 15 years of consulting experience I’ve supported many leading organisations and people in their journey of change and development. I’m focused on uncovering a client’s needs and satisfying them with a rigorous theoretical approach, intuition, strategic thinking and sensitive interpersonal style. I’m inspired by adventure and I love sailing, walking and nature.

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Francesca Gianandrea
Italy
Francesca andGianandrea
Senior Consultant and Facilitator

Senior consultant, for over 25 years I have been involved in the design, development and management of projects in both corporate and cultural organisations. Consolidated experience in team building, creativity and development of commercial skills.I love photography, practicing yoga and creating unique and colorful objects with my hands.

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Stella Privitello
Italy
Stella andPrivitello
Senior Consultant and Executive coach

I am an enthusiastic trainer and consultant, keen on applying theory, practical application and innovation to the development of others. I have been working in the learning and organisational development since 1996 and joined Impact in 2019 as account, lead designer and facilitator. I pride myself on my original, inclusive and enthusiastic style.

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Erin DeVito, Impact International
USA
Erin andDeVito
General Manager

As a mom to 4 girls I am constantly reminded that I am human, it's inescapable. I am completely honored that over the last 12 years I spend my days working with fantastic teams and amazing clients to do work that enables us all to embrace our individual humanness and work to create environments where people can grow and learn everyday! My hope and goal is together, the work we do today brings a brighter future for us all.

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Daniele Filzi
Italy
Daniele andFilzi
Experiential Solutions Specialist

With over 20 years at Impact, I've contributed to the design and delivery of over a thousand programmes. And what if the secret of success is to continue to refine something even if you've done it dozens of times? Outside of work, I like gardening and interior design. I live on the crest of an extinct volcano, with the Mediterranean Sea to my west. After sunset I keep fit by jogging around a golf course.

Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2026 Training Industry Top 20 Leadership Training Company
2026 Training Industry Top 20 Leadership Training Company

Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year. 

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Chief Learning Officer gold award 2025
Gold Excellence in Partnership Award from Chief Learning Officer 2025

Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.

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