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Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

Erica Partelli
Italy
Erica andPartelli
Senior Consultant and Head of Operations
As a consultant in Impact I like to bring fresh perspectives, energy and curiosity to the problem solving process. With a strong organisational psychology background and an drive for project management, I work with genuine passion for innovation and for the opportunities that the digital transformation is offering. My main passions include travelling, swimming and playing board games.
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Rachael Garner, Impact International
UK
Rachael andGarner
Global Account Director

I consult with our customers to understand their business aspirations and challenges before recommending a learning solution that is going to exceed their needs. I maintain close relationships to ensure they receive the best possible service. I work across all market sectors and levels; however, I'm particularly passionate about graduate development. Out of work, you’ll find me up a mountain attached to either a rope or a pair of skis.

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Ryan McCabe, Impact
USA
Ryan andMcCabe
Senior Consultant

I’m passionate about learning and helping people get the best out of themselves. I spent over 10 years in Learning & Development with a Fortune 15 company helping develop and deliver programs to Executives, Middle Management, and Aspiring Leaders from all different parts of the business. I believe that understanding and leveraging diversity is one of the biggest strengths of any organization and I really enjoy helping groups work towards that reality. When I’m not working, I enjoy spending time with my wife and 2 daughters as well as rooting for any and all Philly sports teams. I also have a pretty sweet record collection.

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Tim Raw, Impact
New Zealand
Tim andRaw
Global Lead Solutions & Practice

Over the previous 30 years, I’ve held Impact leadership roles in Asia, America and now globally. My focus is to partner with clients to solve their people development challenges. I lead global teams to deliver inspiring solutions that solve complex social, economic and environmental challenges of our clients. In work and play, I am adventurous, ambitious and deeply about people realising their potential.

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Holly Higham Impact International
UK
Holly andHigham
Global Lead, Marketing

My job is to share amazing client stories with the world through integrated marketing campaigns. I love live events and building Impact's community, as well as research and content creation. I live for adventure...and cake!

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Simon Wagstaff
UK
Simon andWagstaff
Senior Consultant, UK

I joined in 1982 when the company was two years and totalled four people. I have had the great privilege of what seems like two parallel careers - helping to build and develop our business and working with clients to help them do the same with theirs. I love the variety of my role, that at Impact personal talent is more important than hierarchy, and that we have never waivered from our vision to make a positive difference in the world, through leadership development.

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Sabrina Bianchi Impact
Italy
Sabrina andBianchi
Head of marketing and Communication

I joined Impact in early 2022, and it was the best start to the year ever! My commitment is to develop and implement communication and marketing activities to give more and more visibility to the pathways and initiatives we create for our clients. In my spare time, I cheer for Inter and organize dinners and trips with friends and family.

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Lisa Priore Impact
USA
Lisa andFelloni
Finance Administrator

I am a highly experienced Accounting and Financial Management professional with expertise in problem solving, business communications, project management and customer relationships. I’m an enthusiastic leader, successful in liaising across all levels, handling confidential information and managing multiple priorities. I enjoy attending live events; cheering on my favourite sporting teams, watching my friend’s rock band, and supporting my daughter’s dance team.

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Hillary Lawless Impact
USA
Hillary andO'Dell
Project Manager

I am a program manager, and I love that every day is different, from working on different tasks involved to make a program run smoothly to talking and meeting clients. I come from a hospitality background, so I love the client-facing aspect of my role here at Impact, as well as making sure every piece of the program is on schedule. Outside of work, I am always doing something like teaching dance, travelling, and going to the beach!

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Carrie Fritz Impact International
USA
Carrie andFritz
Head of Program Management

I'm passionate about helping those around me grow and develop. I encourage my team to bring themselves into everything they do.  Our diverse backgrounds, experiences and perspectives help us partner efficiently and effectively with colleagues and clients.  As a traveller at heart, I’ve visited 31 of the 50 US states, 14 countries and 8 Caribbean islands. I love experiencing new cultures, enjoying the great outdoors and trying local cuisine.

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Yasushi Igarashi, Impact International
Japan
Yasushi andIgarashi(Yasu)
Safety Quality Controller, Master Coordinator

Before Joining Impact in 2002 I worked as an outdoor guide for nature tourism, kayaking and trekking in the ocean and forest. Using this experience, my strengths are in creating and coordinating programmes that provide learning experiences through outdoor activities. Beyond this role I wear several different hats, such as managing our website and managing H&S. Personally, I love to do challenging journeys by sea kayak and bike in many countries.

Alicja Pietrasz, Marketing Executive
UK
Alicja andPietrasz
Digital Marketing Executive

As a Digital Marketing Executive I am responsible for a broad range of global marketing projects and activities. I believe in Impact's mission, values, methodology and expertise, and I hope that thanks to my work more people around the world will hear about the great changes we make for organisations and their people. I am a nomadic soul and travel often to discover, experience and learn how the world and people differ.

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Yoshinobu (Hosshan) Hosoki, Impact International
Japan
Yoshinobu andHosoki(Hosshan)
Manager, Business Consulting Department

Being a manager of the delivery team in Impact Japan, I have been putting great effort and energy into realising our “Re-Born Strategy” from the delivery quality aspect. For my leadership style, creating trust is the most important factor. I support my team by creating trusting relationships, and as a facilitator, I use this quality to create a completely safe and open learning space in programmes. I love having a good time with people, drinking and karaoke.

Sue Hunt
Sue andHunt
Board Member

My first school had the motto 'Aim High' and that has always resonated with me. I rise to a challenge, both personally & professionally, enjoying new situations and solving difficult & complex problems. I certainly had plenty of those as International Treasurer of Goldman Sachs and as a Director for the London 2012 Olympics & Paralympics. I joined the Board of Impact to help grow the business globally. It's great to be part of such a diverse global team!

Steven Nishida
USA
Steven andNishida
Senior Consultant

A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!

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Caroline Airey
UK
Caroline andAirey
Board Member

I joined Impact back in 1998 as a Management Accountant, and I am passionate about using financial information to inform and drive both short-term decision making and longer-term business strategy. I love living in the Lake District and exploring the surrounding lakes and mountains!

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Joe Dickson
UK
Joe andDickson
Business Development Executive

Since joining Impact in 2019, I've had the pleasure of working in the Business Development team, supporting our global BD teams with Lead Management. My passions lie in the outdoors, sports and surrounding myself with great people. Outside of work, you'll find me pottering around the Lake District fells on my mountain bike.

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Marjolein Smith
UK
Marjolein andSmith
Graphic Designer

Born in the Netherlands, I aim for simplicity, clarity and efficiency in my designs and processes. I appreciate Dutch, German and Swiss designs for their geometric boldness and witty solutions as well as the minimalism and sense of calm in modern Japanese design. To soothe my creative brain, I put on my running shoes and head for the beautiful hills that surround me to rediscover my peace and tranquillity.

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Clive Barrow
New Zealand
Clive andBarrow
Consultant

I’ve had a passion for enriching lives through deeply practical experiential learning, and immersion in adventure around the world for most of my career. As a British Army officer, expedition leader, leadership consultant and executive coach I’ve had the enormous privilege to facilitate learning experiences for others in over 40 different countries. My greatest gift - apart from my wife and kids - doing the work I love!

Haruka Maruyama (Maruko)
Japan
Haruka andMaruyama(Maruko)
Assistant Manager, Planner

Working as a planner at Creative and Marketing Department since 2019. Before Impact, my career was mainly on the position of sales and marketing at the bank and advertising agency. My focus is on the capacity building for both individual and team. Virtual team building is one of the fatal themes because I am working as a full remote member. I love traveling around the world with my backpack and enjoying beautiful local delicacies!

David Muir, Impact
China and Hong Kong
David andMuir
Client Solutions

An avid traveller and outdoor adventure enthusiast I jump at the opportunity to try new things and am a pioneer at heart. I have spent the better part of the last 10 years working in experiential education and am deeply committed to developing responsible and sustainable leadership. I am passionate about inspiring, motivating and engaging people to fulfil their potential.

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Wendy Lee, Impact
USA
Wendy andLee andBerger
Global Lead, Operations

I was lucky enough to join as the third member of the US team in 2006 and have done almost every role in the business including design, delivery, sales support, project management and even bookkeeping! That breadth of experience has helped me in my current leadership role, it allows me to understand the business from multiple perspectives and focus on operational excellence. My nickname is Wiki because I can usually help find the answer!

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Dave Hardegger, Impact
New Zealand
Dave andHardegger
General Manager, New Zealand
Asia Lead - Solutions & Practice

I love what I do! Each day is so different and brings challenges, interactions, and rewards. In my different roles I get to lead, mentor, coach, create solutions, and deliver life-changing experiences. I’m lucky to be surrounded by amazing colleagues - whom I get to call friends. I relax by spending time in nature – usually with my loving family but with the occasional solo adventure as well!

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Roger Nielsen, Impact
Australia
Roger andNielsen
Senior Consultant

Over the past 16 years at Impact I've worked around the world with some truly wonderful people. I've been the lead facilitator on many large-scale initiatives focused on developing leadership capability, high performing teams and coaching. I love the outdoors, and spend many hours at the beach with my wife and daughter.

 

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2026 Training Industry Top 20 Leadership Training Company
2026 Training Industry Top 20 Leadership Training Company

Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year. 

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Chief Learning Officer gold award 2025
Gold Excellence in Partnership Award from Chief Learning Officer 2025

Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.

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