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Executive talent development for the hospitality industry at Hilton Worldwide

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Industry
Hospitality
Solution
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Tabitha Beaven
Learning, Development and grdauate Recruitment Manager
West LB
"The graduates have been very enthusiastic about their experience; the content, the learning and the professionalism of the facilitators. The Impact programme encouraged participation and ongoing honest feedback and this has resulted in a self-aware group of young professionals, with personal strategies to use going forward when managing themselves and their relationships within the Bank."
Barbara Fuchs
Vice President, PGIM Talent Management
PGIM
“Six cohorts into the programme and I could not be more optimistic about the capability of our PGIM leaders to take us into the future.” 
Participant
APA
"Thank you for the very successful workshop this afternoon. The topics were spot on for where we are right now as a company and country, and have enhanced my toolkit for immediate use.
Another major positive for me today is that using the tools you’ve introduced, I can now extend this to my team and make the remote workplace transition a lot smoother than I expected it to be."