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Discover and debate opinions about what really matters in organizations.

Purple sunflower
Leadership
News

Brandon Hall Group HCM award success

Five Impact clients, including four that operate out of the US, have won three gold, one silver and one bronze coveted Brandon Hall Group™ awards for excellence.

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Change
Digital & Technology
Leadership
News

The greatest organisational challenges of 2024

Discover insights from our global events where over 160 leaders in New York, London, and Singapore identified their top organizational challenges and explored strategies to shape the future workplace.

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Change
Innovation & Creativity
Leadership

How to solve complex problems

Scott Rose is general manager of Impact UK Where to start? Sometimes, you just know it’s not working. The problem is you don't know why. The clues on the surface can be very clear: disengagement, poor...

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Change
Teams

The two principles and three practices of building human-centred organisations

“Work is about a search for daily meaning as well as daily bread, for recognition as well as cash, for astonishment rather than torpor; in short, for a sort of life rather than a Monday through Friday...

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Teams

How to have challenging conversations

What should you be talking about? That challenging conversation you’ve been meaning to have… Jonathan Stevens , Head of Client Solutions, explores below. Are you avoiding a challenging conversation...

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Management Development

Confronting the need for confrontation

Karen Jaques is a Senior Consultant at Impact UK. Below she looks at the challenges of challenging and offers some quick tips. One of the hardest skills to acquire as a manager is that of skilfully...

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Change

Human-centred organisations: what they are, why we need them and how to be one

You can download the whitepaper here The pandemic has taught us two important lessons. The first is that radical change at scale and speed is possible. The second is that the thing that is most...

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Coaching

Changing the team dynamic: Becoming a leader who coaches

Let’s imagine that you are excited to add coaching into your repertoire of leadership actions, but your fast-paced team is not used to being coached; on the contrary, they are used to you giving them...

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Change

Are you an influencer or an awareness raiser?

I recently taught a class on negotiation. Something the group really engaged with was the idea of having empathy for the counterpart. There are many benefits to this behaviour: gaining insight into...

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Change

Cutthroat Kitchen and unconscious bias

Unconscious bias may seem like an old issue, but it is still an everyday challenge for women and many other groups of people in the corporate world. To ignore it is to risk hindering leadership...

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Leadership
Teams

Five tips for communicating under pressure

The ability to communicate effectively in the workplace is fundamental for business success, but it can be harder to achieve than we think. Too often, messages are misunderstood, intentions are...

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Digital & Technology

Four principles for designing digital learning technologies

The digital landscape is changing at such a rapid speed that it becomes difficult to adapt. Impact takes an experiential learning approach — one that it has been practising for 38 years. Click here to...

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Wellbeing & Personal Development

Finding balance in times of change

This article stresses life balance amid change, highlighting personal relationships and human-centered organizations for well-being. Explore for insights.

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Leadership

Storytelling: A crucial leadership skill

How the art of storytelling can be harnessed to effectively motivate and engage talent Our life is full of stories: stories of what we have done or of what we are about to do. Our nations are built...

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Wellbeing & Personal Development

Seven ways to incorporate walking into working

A growing body of evidence demonstrates the clear physical and psychological benefits that spending time in the natural world has for human wellbeing. From improved memory, concentration, and...

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Change
Digital & Technology

Digital technology and the democratisation of learning

In the midst of the global challenges that we currently face, it can be difficult to feel optimistic about our ability to act collectively and at the speed and scale necessary. So, what can we do...

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Leadership

The power of conversation

Andy Dickson has been managing people, teams and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year of working here. In this...

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Leadership

How agile are you?

At Impact, we believe that leadership agility is: The ability to react quickly with adaptive and decisive leadership action to address real-time challenges in your environment successfully. Developing...

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Digital & Technology
Talent

The human side of hybrid working

Hybrid. It may be one of the most talked-about phrases of the last eighteen months, but what actually is hybrid working? The answer to that is that there is no easy definition . For some people...

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Leadership

People management for humans

Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...

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Emerging Talent
Leadership

The role of feedback in human-centred organisations

My son, at age 20, is taking his first tentative steps into the world of work with a placement year at a large multinational company. A welcome step-change from lockdown student life, he is energised...

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Change
Leadership

How to create a company worth working for

In business, our relationships with each other are everything, and this is something that has been brought into stark focus by the pandemic. How organisations treated their employees during the early...

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Change
Wellbeing & Personal Development

Working and parenting as a woman

The moment I announced my pregnancy, somebody said to me ‘that’s it now, you’ll never stop worrying or feeling guilty for the rest of your life’. As my daughter’s second birthday approaches, I can see...

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Change
Leadership

How to navigate a VUCA world in 2022

What are the most pressing global catastrophic risks that businesses currently face? Right now, we are confronted by a number of urgent, interconnected crises. We can describe the current business...

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Leadership
Wellbeing & Personal Development

Leadership Podcast: from personal to workplace wellbeing

An In Good Company podcast with Tuuli Tervaskanto , Country Manager Finland & Baltics at VMware Wellbeing – what does this mean for individuals and organisations? I think we can all agree that...

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Wellbeing & Personal Development

Making space for wellness

Sam Egerton is General Manager of Impact Singapore. In this article he discusses what he’s been noticing lately. Recently, we have been having a lot of conversations with clients around wellness needs...

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Wellbeing & Personal Development

Wellbeing: A collective responsibility

How can organizations support and encourage individual responsibility for wellbeing? Wellbeing in the workplace – whose responsibility is it? Perhaps more than any other initiative, it finds itself...

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Leadership

Leading by listening

Listening is one of the most underrated leadership skills. In the current context of digital information overload and ongoing business disruption, many leaders find themselves moving from one meeting...

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Wellbeing & Personal Development

Tackling fear in the workplace

Fear is a primal emotion that has been part of human nature since the dawn of evolution. It is a basic yet crucial emotion that is important for survival, triggering a response designed to keep us...

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Digital & Technology
Leadership

Can ChatGPT improve your leadership?

Thoughts from Ailie Shackleton , Impact's head of content marketing. Is it just me… or is ChatGPT the topic of chat everywhere you go? Whilst walking our dogs this week, my estate agent friend...

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Leadership
Wellbeing & Personal Development

Creating cultures of belonging

Starting this conversation is Jo Appleby , head of sustainable innovation at Impact UK... In our survey of over 500 global CEOs and senior leaders, only 19% said they are prioritising diversity...

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Change
Innovation & Creativity
Leadership
Talent
Wellbeing & Personal Development

Ten leaders on the advice they'd give their younger selves

At the end of every leadership podcast we've recorded this year, we asked each of our guests: 'If you were starting over, what's the best piece of advice you'd give yourself?' Read on to find out what...

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Change
Leadership
Teams

Accelerated team development

Tony Ren, Head of Impact China demonstrates how Team Development accelerates the creation of high-performing teams, even in the face of urgent organizational challenges. Discover more here.

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Teams

Unified purpose: The bedrock of team performance

Many teams struggle with performance and behaviour issues because they don’t have a clear and shared purpose. We have a simple exercise you can use in your next team meeting to help you avoid this...

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Digital & Technology
Teams

Teamwork in a virtual world

We asked Head of Impact Asia Helen Hibbott to share some of her top tips for keeping a team connected virtually. Helen manages the Impact Asia team across five different countries. Sounds so easy...

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Leadership
Teams

Leadership podcast: What it takes to lead a high-performing team

An In Good Company podcast with David Cooper , Senior Consultant, Impact What does it take to develop a high-performing team? At the heart of all organisational performance is the ability for...

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Leadership
Wellbeing & Personal Development

Leadership podcast: Women in leadership 

An In Good Company podcast with Louisa Rodriguez , UN Woman Delegate and Leadership Coach at Yorkshire Building Society. Helping women achieve their full potential In 2015 UN Member States set a...

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Digital & Technology
Innovation & Creativity
Leadership

Leadership podcast: Entrepreneurial leadership

An In Good Company podcast with Leigh Gammons , CEO at Tangent Turning problems into opportunities If we define entrepreneurial leadership as bringing people together to achieve a common goal, whilst...

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