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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Participant
Experian
“It was an amazing learning experience. I’m extremely grateful to be part of the programme. Thank you for believing me and giving me courage. I got more than I could imagine out of it and definitely not what I was expecting.”
Brad Smith
Programme Participant
Farmlands Co-operative
“It has really changed me as a person but also you can see the change around the organisation.”
Programme participant
Premier Farnell
"The programme’s combination of personal experiences, the trust with the team, the communtiy project, the sense of accomplishment and most of all the feedback in a trusting environment – has helped me to be a better leader."