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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Michelle Blieberg
Managing Director & Global Learning Officer
UBS
"Working with Impact can best be described as both enjoyable and an ideal partnership. We found them to be extremely creative with some of the most unique experiential learning available. Perhaps most importantly, we learned from and greatly admired all of their global staff. We found them to be flexible, insightful and extremely caring, committed to the personal development of our staff."
Armelle Savidan
Faurecia University Europe & Global Programs
Forvia Faurecia
“Pivoting our face-to-face leadership development programmes to fully virtual solutions was a quick and effective solution that has supported Faurecia
people all over the world”
Fabien
Participant
Modulaire Group
"The 'conversations that count' programme was a very good time of reflection on my own behaviour and on my day to day interactions with my colleagues. Applying the recommendations in meetings I attended since has made a noticeable difference."