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Executive talent development for the hospitality industry at Hilton Worldwide

Town by the lake
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About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonial
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Marika Templeman
National Manager, Workforce Development
Emerge Aotearoa Trust
'Highly recommend Impact International if you’re looking for a bespoke Leadership Program to lift capability, improve self-awareness, build trust and connection with your Senior Leaders. Together we developed a great partnership, they really listened to our needs, and adapted quickly to our ever changing needs (during COVID). They oozed professionalism throughout the development and design but we also enjoyed great laughs along the way.'
Nicola Pozatti
HR Director
EMC
“For us, the first important result is that 20% of the programme participants had achieved a Top Management position within six months. Furthermore all participants have developed a new cooperative way of working thus helping the company to overcome interdepartmental barriers. We really appreciate Impact’s flexibility as well as their ability to manage a complex programme following both individual and organisational needs.”
Participant
PGIM
“Executed really well, I thought the interaction across the PGIM businesses was fantastic. A great way to meet others but also share similar experiences.”