Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.
I look after clients from tender, right through to evaluation. Three of my four main clients are global, so it’s about managing time differences too. I am the 'go to' person for many other things as I've worked here since 1991. I'm open, honest and always have an opinion! Questions usually start with “you will know...” I like nothing more that being up a hill in the Lake District or French Alps and camping in Cornwall with family and friends.
I was an associate for Impact for 21 years before becoming part of the full-time team. I love the sense of fun, friendship, camaraderie and the way Impact works. Oh, by the way I’m on the Technical Support Team – ropes and boats, programme design and logistics and lots of other things too. I love my job, get loads of out of it, meet lots of amazing people and learn new things all the time – how lucky am I?
I have a real belief in people and a passion for what drives human excellence. I love working with people in the areas of growth & transformation. The work I do with Impact inspires and motivates me. I start my daily routine with yoga and meditation. I love being with my family and being immersed in Nature which is so accessible even in the city, now that I live in New Zealand.
Having worked at Impact's UK HQ and Tokyo office, I have been heading up Impact China and developing new business in China and Asia Pacific since 2009. As a professional consultant, I have over fifteen years of management experience covering strategic planning, organizational effectiveness, business development, and worldwide operational excellence. I am extensively involved in the development and delivery of talent development projects at all levels of organisations.
I’ve been working at Impact for over 30 years and now advise on Safety. It’s a demanding job, but Impact also allows me time to have my own adventures. I am a qualified International mountain guide and run yearly expeditions to East Greenland. These experiences give me a healthy dose of “on the edge” experiences, helping me to sharpen my skills and foster a common sense approach to safety matters. There's always something different to give advice on.
I joined Impact in 2022 after many years in the Human Resources Departments, Career development path in the Communication, Marketing, Sales and CRM Departments of multinational companies and five years as a Consultant and Coach. I have developed very solid skills in all the processes that regulate the life and development of people and results in organizations. I love travelling, but the most exciting journey has always been the one I do with people.
I am fascinated by moments of change and new beginnings. As a coach, I support leaders in building confidence, influence and authentic leadership. Before moving into coaching, I spent many years performing on opera stages, and I still draw on those experiences when helping clients find their voice and presence.
I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.
Exploring Human and Organizational Creativity
I have 8 years of experience in the food and beverage industry, focusing on talent and organizational development. Discovering coaching inspired me to apply it in the field, seeing people transform through intrinsic motivation. This led me to join a coaching firm, supporting various industries. Motivated by the question, "How can individuals and organizations unlock their potential?", I joined Impact to further develop my expertise. I enjoy playing the drums and held a live performance last year. My motto: "Immerse myself in what I am passionate about while working."
I love why Impact exists, which is to liberate human potential. I love building effective client relationships both externally and internally, the people at Impact are passionate, motivated individuals, and I love working here. I am always out and about, whether it is running around after my niece or walking the fells or working out in the gym, happy, happy, happy!
I’m Impact’s resident back-end developer; working to build robust, efficient, and reliable systems to underpin our experiential learning platforms. I take pride in collaborating with like-minded individuals who share common interests and values, collectively unlocking each other's full potential. As a Lake District native, I feel a strong connection to the area in which Impact is headquartered and have seen first-hand the local and global effect that Impact achieves.
As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.
I lead the overall relationship with our clients, working closely with them and our brilliant Impact team to build powerful solutions to their most pressing challenges. I’m a bit of an oddity - an Aerospace Engineer by training and experience who, for the last 20 years, has found my passion in helping others thrive at work. I‘m based in Chicago with my wife, and when not running on the lakefront, I’m probably wrestling with an ornery cat.
Joining Impact was one of the best decisions I have ever made. I am responsible for digital enablement and transformation across our global business, data protection programmes, amongst others. I really love the culture at Impact as it is very people-centric, focus driven and a dynamic workspace. Outside work, you will find me playing badminton, swimming, taking long drives and hanging out with friends.
Father of three, happily married to one, and manager of some, I love numbers and sales, but I also like to ideate, design and deliver challenging programmes, either in training or consultancy. In Impact for more than 15 years, I still very much enjoy the consultancy process, especially account and client management. At work, I am acknowledged (and sometimes blamed) for dreaming big and joking a lot!
With over 15 years of consulting experience I’ve supported many leading organisations and people in their journey of change and development. I’m focused on uncovering a client’s needs and satisfying them with a rigorous theoretical approach, intuition, strategic thinking and sensitive interpersonal style. I’m inspired by adventure and I love sailing, walking and nature.
Analogue at birth, digital by requirement. I don’t do Facebook, and have nothing to do with hashtags. Is this bio going online? Eurgh! I am an eye-to-eye, face-to-face human being. I elevate small talk to medium talk. Then, (on a good day) to infinity and beyond. That’s my job. Favourite pastimes: Good days. Woodland crafts, festivals, and campfires. Specialist skills: Reading body language; parallel parking.
I love the variety of my role, working with global clients on complex projects and learning from inspiring Impact people, no two days are the same. I’m responsible for the quality of customer service, building excellent client relationships, providing commercial strategies with meticulous project scoping and planning, alongside first class solution delivery and evaluation. I love the outdoors; walking, running or camping with our two boys and crazy cocker spaniel.
I have spent my working life helping organisations, teams and people to be the best that they can be. I believe in the power of expertly designed and facilitated experiential learning and the exciting potential that lies within every person given the right opportunity. In my work I believe that managers and leaders have a responsibility to ensure work is exciting, fulfilling and aspirational for the people working in and with their organisations.
I enjoy working with people, teams and organisations to perform to their potential. My outdoor leadership degree, time working in the outdoors and coaching has built a foundation for me which I have had the privilege to build upon for the last eight years at Impact working as part of the delivery team with various clients. I have a keen interest in areas of the business such as leadership development, wellbeing and experiential learning.
I joined Impact in early 2022, and it was the best start to the year ever! My commitment is to develop and implement communication and marketing activities to give more and more visibility to the pathways and initiatives we create for our clients. In my spare time, I cheer for Inter and organize dinners and trips with friends and family.
A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!
Frontline leadership program for Orica
Podcast: Is BANI the new VUCA? with Jamais Cascio
Empowering transformational change through leadership with Charter Manufacturing
Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year.
Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.