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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
行业
Hospitality
解决方案
Talent Management

关于

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

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Kevin Wright
Shell Sales Excellence EMEA
Shell
"The business value created by Impact was immediate. This experience was a highly effective catalyst to generating superior performance both as individuals and as a team. It gave us the foundation to build connection and mutual endeavour, which we have now encapsulated in our ways of working. We recognise that this is the start of our journey to becoming a high performing team with visible success and recognition driving real commitment at all levels. A highly motivating and rewarding experience."
Participant
ABN AMRO
“Engaging the managers in the process was integral to the programme's success. They played an important role by providing on-going career coaching discussions with their staff.”
Ed Schenkenberg
Executive Director
International Council of Voluntary Agencies (ICVA)
"Impact listened very carefully to our expectations and thoughts on the objectives and desired outcome of the retreat and developed the agenda accordingly. They also provided us with the right man for the job of facilitating the retreat as he knew exactly when to come in and step back in moving the discussions forward."