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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Participant
Atos
"Very close-knit, active and competent facilitators. I was surprised many times by the kind of tasks I had to deal with, the way they were implemented, and the creativity that I had to show."
Shauna Stones
APAC Talent Partner
Experian
“Impact were world class in their ability to align desired outcomes and design a challenging leadership experience. Their facilitation was on. point, woven in perfectly with the external conditions our participants were experiencing. The programme challenged participants in many different forms to ensure everyone was stretched. It brought an awareness of how to handle difficulty and ambiguity, of the impact they had on others, and of the strength they drew from themselves and their team."
Ben Harris
Programme Participant
Cape
"Before the programme I was probably what you’d call a classic micro-manager. I now delegate work to my direct reports and am enjoying watching them develop their own styles and strengths supported with my coaching. I am proud of the development I’m seeing in the people around me now that I’m letting them expand their capabilities and helping them achieve their full potential."