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Talent Development Programme at UGL/DTZ

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Industry
Construction & Property
Solution
Talent Management
About

UGL is a global leader in outsourced engineering and construction, asset management and maintenance, project management and through their property business, DTZ, in property services.

The HR team at UGL/DTZ identified a need for clarity and consistency in people management practices (PMP) and leadership across their global operations.

In line with UGL/DTZ’s competency framework the PMP learner objectives are designed for all people managers to:

Discuss and agree the responsibilities of a people manager

Consider the concept of personal style

Develop core skills in communication, dialogue and influencing

Improve confidence and ability to manage staff performance through goal setting and coaching

Improve confidence and ability to manage difficult conversations with all stakeholders

Work collaboratively and build relationships across the business

To enable and embed a long-term behavioural change the participants are taken on a Learning Journey.

Pre-PMP we use self-evaluation and pre-readings

A modular programme, with three-days, non-residential, face-to-face development

Workplace learning continues through online resources, practical toolkits and broadened networks

Since 2012, 200 participants have completed the PMP. We have delivered 21 programs globally across Australia, New Zealand, Singapore and the UK. Participants average a 27% improvement in core skills learnt on the program.

Learner objective % improvement:

  • 39% Personal style
  • 26% Communication skills
  • 28% Managing staff performance
  • 34% Growing talent through coaching
  • 33% Managing difficult conversations
  • 14% Work collaboratively
  • 18% Build relationships across the business

 

Testimonials
See what our customers say about us
Margaret Ollerenshaw
Head of Leadership, Talent Development
Co-op
“Impact have built a strong and trusting partnership with Co-op, which has allowed us to explore leading-edge, unique ways of approaching and landing our transformational change agenda. The response from our leaders has been amazing.”
Karen Gregson
UK Learning and Development Lead
BAE Systems
"The programme leverages a variety of experiences for graduates including teamwork opportunities derived from Impact’s adventurous outdoor activity, workplace activities which provide real experience of business challenges, insights into other business areas, opportunities for reflection, and practical theory that they can learn from and then apply. This is an innovative programme which increases workplace capability and provides a strong return on investment”.
David Wambebe
CEO Ilderton Motor Group
Sony
"This initiative provided a great opportunity for community groups to foster new or better relationships with the private sector. I don’t think I am overstating the fact when I say that this is one CSR agenda that has worked and has provided tangible benefits for all concerned.”