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Leadership Team Development Programme

Coniferous forest by the water

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Westpac has a long and proud history as Australia's first and oldest bank.

Westpac’s Premium Financial Services (PFS) business provides banking services for affluent customers.

The PFS Leadership Team recognised that they and a select group of top talent within PFS, would benefit from a development experience that would strengthen working relationships, enable team members to get to know each other well, establish a shared vision for the business and agree a set of operating principles to drive the business forwards.

The event was designed to build a high performance team culture at PFS.

Impact Australia worked closely with Westpac to develop a series of challenging and engaging residential team experiences, in a spectacular location in the Blue Mountains near Sydney. The programmes comprised the following key elements:

  • Experiential team and leadership development activities

  • Theoretical inputs on relevant concepts  

  • Self-disclosure and feedback

  • Facilitated dialogue around priorities for the PFS business

‘After a long working relationship with Impact in the UK, I was eager to engage them in my early days as the General Manager of PFS. We ran two sessions, and both events were brilliant. As a participant and a leader I saw immense benefits on a personal and business level. We went to the Blue Mountains as 12 very separate individuals and returned back as one team. We now have clarity of vision, purpose and direction along with a unique bond that will allow us to soar to new heights.’ - Andy Fell, General Manager, Premium Financial Services

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Participant
Leading for Growth
Migros Bank
A lot has changed within my leadership style. I question my actions much more. I always try something new, I am much more courageous! I observe more consciously what is happening around me. I think about what I can improve and adjust details. I try to involve staff more in issues that concern them. In discussions, I listen actively and hopefully better, ask open questions, and to do all this much more consciously.
Participant
ABN AMRO
“Engaging the managers in the process was integral to the programme's success. They played an important role by providing on-going career coaching discussions with their staff.”
Afroditi Bousnakis
National Head of Learning & Development
BDO Australia
"Focusing on our principals, this programme was to be dynamic and challenging, featuring leadership and business development elements aswell as opportunities to drive our strategy, mission and values. For this reason, we decided to partner with the team at Impact and The Talea Group to collaboratively scheme this long-term programme we now call Apex."