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Leadership Team Development Programme

Coniferous forest by the water

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Westpac has a long and proud history as Australia's first and oldest bank.

Westpac’s Premium Financial Services (PFS) business provides banking services for affluent customers.

The PFS Leadership Team recognised that they and a select group of top talent within PFS, would benefit from a development experience that would strengthen working relationships, enable team members to get to know each other well, establish a shared vision for the business and agree a set of operating principles to drive the business forwards.

The event was designed to build a high performance team culture at PFS.

Impact Australia worked closely with Westpac to develop a series of challenging and engaging residential team experiences, in a spectacular location in the Blue Mountains near Sydney. The programmes comprised the following key elements:

  • Experiential team and leadership development activities

  • Theoretical inputs on relevant concepts  

  • Self-disclosure and feedback

  • Facilitated dialogue around priorities for the PFS business

‘After a long working relationship with Impact in the UK, I was eager to engage them in my early days as the General Manager of PFS. We ran two sessions, and both events were brilliant. As a participant and a leader I saw immense benefits on a personal and business level. We went to the Blue Mountains as 12 very separate individuals and returned back as one team. We now have clarity of vision, purpose and direction along with a unique bond that will allow us to soar to new heights.’ - Andy Fell, General Manager, Premium Financial Services

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Lynne Atkin
HR Director
Barclays
"The success of the Emerging Leaders Programme has exceeded my expectations. The content is relevant, the selection process is rigorous - and it delivers. We are seeing a clear increase in leadership capability within this talent population. This is now coming to fruition as we see more and more individuals who attend the programme going on to take on more demanding roles - be that within their current level or to more senior roles. The programme is recognised by our Executive Team as talent enabler."
Andy Fell
General Manager
Westpac
"After a long working relationship with Impact in the UK, I was eager to engage them in my early days as the General Manager of Premium Financial Services. We ran two sessions, one for my leadership team and another with some of our outstanding talent. Both events were brilliant. As a participant and a leader I saw immense benefits on a personal and business level. We now have clarity of vision, purpose and direction along with a unique bond that will allow us to soar to new heights."
Andy Fell
General Manager, Retail Banking
St George Bank
“This programme has really ‘started something’. We believe that there is a little dragon inside all of us...and coaching makes the difference when it comes to our people reaching their true potential. Impact have once again delivered.”