About
Driven by a huge change agenda and the merging of various organisations within Wales, the HR team at the Welsh Government set about tendering for work with their management board, then for a senior management development programme and finally for a programme for their high potentials. Impact was successful in all three of these tenders.
Impact were tasked with working at three levels across the Welsh Government:
- Management board - to help shape a new culture, strategic direction and set of group behaviours
- Senior management faculty - working with 140 senior leaders on their ongoing development
- High potentials - a pool of 75 people identified as future leaders.
Management board
Initially Impact worked with the Permanent Secretary of the Welsh Government to develop the leadership capability of his management board. This involved supporting the development of a 360-degree feedback tool, based around the Professional Skills for Government Competency Framework. The results along with Impact facilitated board meetings, feedback and coaching enabled the senior team to shape a new culture, strategic direction and a set of group behaviours.
Impact then worked with the Welsh Government to establish a shadow management board. This pioneering scheme provided action-learning development opportunities for top potential talent, whilst challenging the existing management board with different perspectives and fresh ideas.
Senior management faculty
Impact worked with five other organisations to design and deliver senior staff development for 140 civil servants. Interventions for the ongoing development of these leaders and their teams focused around leadership, team working and partnerships, coaching and managing change.
High potentials
Finally, Impact designed and delivered a leadership programme for the top candidates from each of the three tiers across the organisation. This was a three-year development programme for 75 people per year on a rolling basis.
“Impact are a refreshing company to work with. They make everything feel bespoke and special to you. Too many companies recycle their product but Impact can always be relied on to deliver learning and development with a personal touch. Carefully constructed programmes which are fun and innovative, but equally deadly serious with key business deliverables. The products are business focused and the people have a real passion for what they do and are hungry to make a difference to their clients.
Impact pride themselves on developing long term relationships with their clients and therefore take great pains to deliver programmes that can be evolved over time to take account of how businesses develop. My experience of Impact has been so positive that I have introduced them to other organisations. They have a tremendous ability to adapt to different cultures and to quickly win the trust and respect of people at all levels.”
Bernard Galton, HR Director, Welsh Government