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Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

Gabrielle Thorpe, Impact
UK
Gabrielle andThorpe
Project Manager

After living in France and working in the ski industry for 13 years, I decided to move back to the UK, joining the Impact Project Management team. I work on several major global client solutions across industries such as insurance, pharmaceuticals, sportswear and automotive. I build strong working relationships, both internally and externally, to support teams through solution design to delivery.

Trudy Bridger, Impact
Australia
Trudy andBridger
Consultant

My role is to build strong, trusted partnerships with clients and help bring our shared purpose to life: liberating human potential and creating organisations that are truly worth working for. I’ve worked across a wide range of roles at Impact, giving me broad experience and a unique perspective on the business. Outside of work, you’ll usually find me out in nature, reading, cooking, or—more likely—chasing after my energetic toddler.

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Magdalena Cackowska, Impact International
Poland
Magdalena andCackowska
Financial Manager

My job is managing financial issues: reports, financial simulations, payments, also preparing contracts for clients, associates, employees and much much more… from coordinating travel arrangements to organising internal meetings and workshops. I love working with Impact people – I’ve worked here since 2003 and have no plans to move! I’m crazy about my small bit of land near the river and forests where I travel almost every weekend with my family and friends.

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Cassie Cuppek
USA
Cassie andCuppek
Senior Consultant

When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.

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Araya Assawapayukul
Thailand
Araya andAssawapayukul
Operation and Programme Manager

Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings. I use my photos to tell stories of myself, amazing people that I’ve met and inspiring places that I’ve been to.

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Molly Shrimpton, Impact
UK
Molly andShrimpton
Content Editor
Having joined the business in 2019, I work as part of the marketing team, creating and editing written content for the Impact blog. I currently work part-time whilst I study for a PhD in the environmental humanities. Outside of work, I love fell walking, outdoor swimming, learning about conservation, and going on adventures with my crazy dog!
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Jo Appleby
UK
Jo andAppleby
Head of Partnerships

I design projects to bring Sustainable Development Goals to life and get them into every programme we deliver. Globally. Universal in nature and relevant for all, the SDGs tackle the biggest issues facing our planet and everyone on it. I sit on the consultant team, support our Community Action Learning function and the wider and I’m the Impact UK representative for UNGC. I love running in the fells.

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Tash Morales
New Zealand
Natasha andMorales
Consultant and Executive Coach

I have a real belief in people and a passion for what drives human excellence. I love working with people in the areas of growth & transformation. The work I do with Impact inspires and motivates me. I start my daily routine with yoga and meditation. I love being with my family and being immersed in Nature which is so accessible even in the city, now that I live in New Zealand.

Simon Wagstaff
UK
Simon andWagstaff
Senior Consultant, UK

I joined in 1982 when the company was two years and totalled four people. I have had the great privilege of what seems like two parallel careers - helping to build and develop our business and working with clients to help them do the same with theirs. I love the variety of my role, that at Impact personal talent is more important than hierarchy, and that we have never waivered from our vision to make a positive difference in the world, through leadership development.

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Dom Fitch Impact
UK
Dom andFitch
Head of Creative Change

I’m passionate about experiential learning and learning through play. I enjoy inspiring groups to better themselves, to collaborate and share skills, to be ambitious for each other and those around them. I have extensive experience working in the cultural, education and corporate sectors. I’m an award winning theatre maker who has directed shows for the Queen, the Prime Minister and West End audiences. Out of work you’ll find me building Lego unicorns with my daughter.

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Agnese Calcagno
Italy
Agnese andCalcagno
Senior Consultant and Facilitator

I joined Impact in 2022 after many years in the Human Resources Departments, Career development path in the Communication, Marketing, Sales and CRM Departments of multinational companies and five years as a Consultant and Coach. I have developed very solid skills in all the processes that regulate the life and development of people and results in organizations. I love travelling, but the most exciting journey has always been the one I do with people.

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David Williams, Impact International
UK
David andWilliams
The Boss!

I co-founded Impact in 1980 to explore adventure and experiential learning in people development. It worked! We now inspire and develop people worldwide. Shared values, a common purpose and a spirit of adventure bind us together. With over 200 colleagues working in the UK, Europe, America and Asia Pacific, we have a solid reputation for enabling clients to build leadership capacity and navigate complex change. To stay grounded, I rear rare breed cattle and sheep.

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David Muir, Impact
China and Hong Kong
David andMuir
Client Solutions

An avid traveller and outdoor adventure enthusiast I jump at the opportunity to try new things and am a pioneer at heart. I have spent the better part of the last 10 years working in experiential education and am deeply committed to developing responsible and sustainable leadership. I am passionate about inspiring, motivating and engaging people to fulfil their potential.

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Ilaria Capogrossi Guarna
Italy
Ilaria andCapogrossi andGuarna
Key Account Support

I had the chance to join Impact Italy in June 2022 Joining Impact has added value to my professional background giving me the opportunity to work with very special collegues in a world company.I support our team and I coordinate the Milan Office.

In my spare time I like to travel to discover new destinations and people. I love animals and sports, especially skiing.

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Naoshi Kimura (Woody)
Japan
Naoshi andKimura(Woody)
Manager, Client Success Department

Over 10 years of experience in retail industry, I experienced various roles, managing some stores as a store manager, executing retail strategies as a retail manager, and an internal trainer in the organizational change project, planning, making, delivering the programs to the managers and staffs. I am very much interested in “people change” so very happy to work at Impact to build my career as a professional of people and organizational consultant.

Yuki Okamoto, Impact International
Japan
Yuki andOkamoto(Yuki)
Master Coordinator

Since 2006 I have coordinated programme delivery. This involves meeting facilitators and consultants to design great modules, using creativity to ensure participants have profound learning experiences that add value to their organisation. I manage project set up and use technical skills such as abseil belaying. I have a teaching licence to teach PE. Now I enjoy working using my body, so I love to do exercise and jogging, swimming, gymnastics, and most outdoor things!

Caroline Airey
UK
Caroline andAirey
Board Member

I joined Impact back in 1998 as a Management Accountant, and I am passionate about using financial information to inform and drive both short-term decision making and longer-term business strategy. I love living in the Lake District and exploring the surrounding lakes and mountains!

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Charlie Somers Cocks, Impact International
UK
Charlie andSomers andCocks
Senior Consultant and Head of Global Talent, UK

I am passionate and committed to helping others be the best they can be, whether they're senior leaders or young talent. In my Global Talent role I support the recruitment, induction and development of our full time and associate consultants. This fantastic role has allowed me to work with many of our global team since 1992. Despite being old enough to know better I compete as a Master at a world level at Mountain Bike Orienteering and manage the Great Britain team.

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Susi Biancucci
Italy
Susi andBiancucci
Office Support

I joined Impact Italy 20 years ago and was immediately love! This is a fantastic place with fantastic people where to work! I support our team and I coordinating the Rome Office. I am a tireless and curious person, always looking for new things to learn. In my private life, I love cooking “pasta alla Carbonara”, reading and when I have the time I take refuge in my beloved Tuscany!

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Daniel Osborn
UK
Daniel andOsborn
Business Data Analyst

Having the job title 'analyst' means that I've been lucky enough to get involved in a wide range of projects both internally and working with clients. I love helping people get the most out of the tools they are using, making processes as efficient as possible and understanding data – all of which is part of my work every day. Outside of work, you’ll usually find me in the Lake District somewhere with my family.

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Ilaria Staltari
Italy
Ilaria andStaltari
Consultant and Facilitator

I joined Impact Italia in 2021 and the magic started happening! Energy, active listening, and continuous exchange are the key elements that characterize my personal and professional life. My purpose here is to design and facilitate ‘ad hoc’ learning solutions that can release transformation and changement regarding the different spectrum of needs that can have organizations. In my spare time I practice dance and yoga, I am travel-addicted and I love to cook to share the results with my loved ones.

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Yoshinobu (Hosshan) Hosoki, Impact International
Japan
Yoshinobu andHosoki(Hosshan)
Manager, Business Consulting Department

Being a manager of the delivery team in Impact Japan, I have been putting great effort and energy into realising our “Re-Born Strategy” from the delivery quality aspect. For my leadership style, creating trust is the most important factor. I support my team by creating trusting relationships, and as a facilitator, I use this quality to create a completely safe and open learning space in programmes. I love having a good time with people, drinking and karaoke.

Lucy Gardner
UK
Lucy andGardner
Project Coordinator

As a Project Coordinator, the main focus of my role is to help organise and set up a variety of global programmes as part of the Project Management team. My favourite way to spend my time outside of work is travelling to different places and countries, and after moving to the Lake District a few years ago, I love being based in such a beautiful place every day!

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Kate Wolf
USA
Kate andWolf
Sr Director, Client Services

I’ve spent my career partnering with clients to solve problems and drive their organizations forward. As Teddy Roosevelt (and then Leslie Knope) shared: “The greatest gift that life can give is to work hard at work worth doing.” I’m honored and thrilled to do meaningful work with my colleagues at Impact, leveraging powerful experiential learning experiences for our clients to create the ‘leaders they wish they had’. Outside of work I love to explore the beauty of Oregon by foot, bike or boat.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2026 Training Industry Top 20 Leadership Training Company
2026 Training Industry Top 20 Leadership Training Company

Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year. 

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Chief Learning Officer gold award 2025
Gold Excellence in Partnership Award from Chief Learning Officer 2025

Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.

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