Meet the team

With over 15 years of consulting experience I’ve supported many leading organisations and people in their journey of change and development. I’m focused on uncovering a client’s needs and satisfying them with a rigorous theoretical approach, intuition, strategic thinking and sensitive interpersonal style. I’m inspired by adventure and I love sailing, walking and nature.

I bring my passion for photography and film-making to work, creating people development and marketing films. I like many types of cheese, with my favourite probably being Wensleydale with some sort of dried fruit in it. Sometimes with crackers. And chutney. Maybe a glass of wine… What was I supposed to be writing about again?

When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.

I work in accounts at Impact. I am based in the Windermere office (UK).

I help people gain insights into themselves and their team so they can improve as individuals and work more effectively together. As a facilitator I create the right learning environment and work alongside participants providing a balance of challenge and support. I bring over 20 years of senior leadership experience. I love learning, the outdoors and am fascinated with horses. I live on a small farm with my wife and two teenage children, and a herd of horses.

I manage equipment, projects and vehicles at our HQ. I have a certificate of competence in the inspection of personal protective equipment for adventure activities, level 3 qualification in transport managers professional competence and IOSH managing safely certificate. My sense of humour helps me to cope with a job which is at best dull. Playing guitar with the infamous Impact band "you get what you pay for" is simultaneously the moment I'm most and least proud of.

I've enjoyed more than 11 challenging years of international work with senior leadership teams; designing & delivering innovative programmes; managing global delivery teams and coaching individuals. I'm known for an insightful and engaging style and love working in the moment with a courageous approach to challenging interventions. I love relaxing with my wife, watching my daughters perform (singing or horse riding), or sharing outdoor adventures.

Change is my partner in business and life. “Be better” is my inspiration to continue to grow. I joined Impact 20 years ago and have worked in many different roles as a consultant, general manager, coach and business developer from offices in Europe and Asia. In my current role, I am responsible for supporting businesses in Poland and Central Europe, and I am also co-creating transformation solutions with clients. 

Since 2006 I have coordinated programme delivery. This involves meeting facilitators and consultants to design great modules, using creativity to ensure participants have profound learning experiences that add value to their organisation. I manage project set up and use technical skills such as abseil belaying. I have a teaching licence to teach PE. Now I enjoy working using my body, so I love to do exercise and jogging, swimming, gymnastics, and most outdoor things!

My role is to create and sustain positive client relationships and ensure the successful implementation of global programmes. I work in partnership with my clients to develop customised solutions using our innovative approach to leadership. After living in different parts of the world, I love being back in the Lakes. I spend most of my time indulging in great food with friends and exploring the beautiful place I get to call home.

My first school had the motto 'Aim High' and that has always resonated with me. I rise to a challenge, both personally & professionally, enjoying new situations and solving difficult & complex problems. I certainly had plenty of those as International Treasurer of Goldman Sachs and as a Director for the London 2012 Olympics & Paralympics. I joined the Board of Impact to help grow the business globally. It's great to be part of such a diverse global team!

I am responsible for knowledge management, new solutions and coordinating associates. An active coach, psychologist and psychotherapist, I have over 20 years experience as HR manager with orientation on quality and business-context solutions. I have a broad knowledge about HR processes, policies and tools, verified by implementation. I am a mother of a teenage boy and in my free time I love going to concerts and jazz singing.

I'm based in Thailand, a country of beautiful islands, good food and nice people. I have a lot of fun working with people around the world. I have more than two decades of international finance and accounting experience. My real challenge is working with Inland Revenue offices in different countries! I love to explore the world through reading and travel and one day wish to have a little cafe where people can sit and have a coffee or few drinks and craft together.

Customer Service and relationship management are my main focus and passion in all that I do. I enjoy thinking through solutions, working in partnership with my clients and team at Impact to achieve the best possible outcomes. I also enjoy developing long lasting professional customer relationships. Out of work I enjoy spending time with my two dogs and exploring the Yorkshire Dales which are close to my home as well as baking the odd cake or two.

As a Program Manager at Impact, I get to utilize the communication and organizational skills gained from my 6 years of customer service experience and owning my own business. My favorite aspect of the role, is seeing a program be designed and developed over time, come together in the end. In my free time, you will find me cooking, hiking, painting, or playing with my dogs! 

My big mission has always been building people, teams and managers in the name of passion and authenticity. I do it through my expertise as a manager, as well as by coaching and  mentoring. We have to work so many hours in our lives, my wish is that most people possible would do it in the best way possible. I live in seafront, and I am a sailor. Sea is my key element, especially in winter, when nobody comes.

I joined Impact Italy 20 years ago and was immediately love! This is a fantastic place with fantastic people where to work! I support our team and I coordinating the Rome Office. I am a tireless and curious person, always looking for new things to learn. In my private life, I love cooking “pasta alla Carbonara”, reading and when I have the time I take refuge in my beloved Tuscany!

I work in our busy IT department, helping with all things technical. I have often been referred to as a “Button Manager”, if it's got a button, then I manage it! I enjoy working in IT as it allows me to interact with every part of our business all over the world. I am a keen cyclist and enjoy working in our HQ in the English Lake District, a great place for outdoor adventures. I have worked for impact for over 15 years and am very proud of all that we achieve.

An adventurer, I was raised in the UK and have lived and worked in Eastern Europe, Spain and now (since 2012) Asia, where I head up Impact’s Singapore Office. A fierce supporter of the authentic self and advocate for individual growth, I care deeply for my team and clients, wanting them to shine for who they are. I have a keen sense of challenge and adventure, and away from work, you can find me with my young family (usually outdoors!).

As a consultant and the manager, for the last 20 years, I was focused on practical aspects of business transformation. Managing HR field I had a chance to collect best practices within telecommunication and financial sectors. I have experience in leading mergers and acquisitions of a large organisations. I am a psychologist and psychotherapist by education and graduated with MBA and AMP business studies. I love outdoor activities, especially in the mountains.

In support we deliver on programs and manage day-to-day operations and infrastructure. I really enjoy my role as it’s very diverse, one day I am canoeing on Windermere and the next cleaning boots! My favourite programs feature outdoor activities and journeys. People see me as a steady pair of hands and a person who does a quality, professional job. Outside work I keep myself fit and active, and enjoy chilling out with my wife Emma and travelling in our camper van.

With over 25 year experience working as a Consultant and Executive Coach specialized in People Management and in topics related to organizational development, I had the chance to come across Impact after  an International experience in UAE and South Korea. Living abroad I got familar with different cultures and change. Coaching people along their transformational journey, supporting organizations throughout change is what really matters to me, my job!

Before Joining Impact in 2002 I worked as an outdoor guide for nature tourism, kayaking and trekking in the ocean and forest. Using this experience, my strengths are in creating and coordinating programmes that provide learning experiences through outdoor activities. Beyond this role I wear several different hats, such as managing our website and managing H&S. Personally, I love to do challenging journeys by sea kayak and bike in many countries.