Skip to main content
About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

change
Ava Gayowski
USA
Ava andGayowski
Business development & marketing coordinator

I came to Impact as an Intern in 2023 and here I am again in 2025! That’s because Impact is a great place to learn and the people are even better. Impact’s mission to help people learn and grow is something that resonates with me deeply. My educational background is in mass communications with specialties in PR and advertising. I’m the liaison between our marketing and business development team and my job is to enhance our digital marketing and BD function. In my free time you can find me surfing out on the waves (usually wiping out), horseback riding, or behind a guitar and a microphone. 

Linkedin Icon
Mark Sanders, Impact International
UK
Mark andSanders
Head of Operations

I manage equipment, projects and vehicles at our HQ. I have a certificate of competence in the inspection of personal protective equipment for adventure activities, level 3 qualification in transport managers professional competence and IOSH managing safely certificate. My sense of humour helps me to cope with a job which is at best dull. Playing guitar with the infamous Impact band "you get what you pay for" is simultaneously the moment I'm most and least proud of.

Agnese Calcagno
Italy
Agnese andCalcagno
Senior Consultant and Facilitator

I joined Impact in 2022 after many years in the Human Resources Departments, Career development path in the Communication, Marketing, Sales and CRM Departments of multinational companies and five years as a Consultant and Coach. I have developed very solid skills in all the processes that regulate the life and development of people and results in organizations. I love travelling, but the most exciting journey has always been the one I do with people.

Linkedin Icon
Luigi Sabatino
Italy
Luigi andSabatino
Senior Consultant and Facilitator

I love my job at Impact because it allows me to connect with people and put those skills to good use. As a consultant and facilitator, I enjoy helping people explore and tackle issues, increase their awareness, and uncover their potential. I enjoy jogging, hiking, studying foreign languages, and hanging out with friends on my days off.

Stephen Smith, Impact
UK
Stephen andSmith
DevOps Lead

I am the DevOps Lead at Zinco, helping Impact build its web presence. I love the diversity my role brings, I work with many types of organisations and interact with some amazing people. I’m a problem solver and love tinkering with new technology to see what’s around the corner. Outside of work my passion is cycling and enjoying time with my family.

Linkedin Icon
Akira Matsumoto (Mikey), Impact International
Japan
Akira andMatsumoto(Mikey)
Assistant Manager, Facilitator

With nearly 18 years in the retail industry, I held roles such as sales, store manager, trainer, and area manager. These experiences taught me that when people grow, organizations grow. Supporting others made me reflect on my own growth and whether I still had something to offer. To challenge myself, I moved into a new industry. Now, I work to create training experiences that resonate emotionally and leave a lasting impression—while continuing to grow with my clients. 

Michelle Dong
China and Hong Kong
Michelle andDong
Senior Consultant

In all my work, I am driven by a profound interest in what moves and motivates people. I believe that everybody can make significant improvements through continuous self-exploration. I deliver individual coaching, workshops and training programs with the focus of increasing the potential of Senior Managers and High Potentials and developing their team leadership skills as well as helping them with behavioural change initiatives which naturally bring along performance improvements. 

Haruka Maruyama (Maruko)
Japan
Haruka andMaruyama(Maruko)
Assistant Manager, Planner

Working as a planner at Creative and Marketing Department since 2019. Before Impact, my career was mainly on the position of sales and marketing at the bank and advertising agency. My focus is on the capacity building for both individual and team. Virtual team building is one of the fatal themes because I am working as a full remote member. I love traveling around the world with my backpack and enjoying beautiful local delicacies!

Martina Sconcerti, Impat Italy
Italy
Martina andSconcerti
Senior Consultant

My big mission has always been building people, teams and managers in the name of passion and authenticity. I do it through my expertise as a manager, as well as by coaching and  mentoring. We have to work so many hours in our lives, my wish is that most people possible would do it in the best way possible. I live in seafront, and I am a sailor. Sea is my key element, especially in winter, when nobody comes.

Shiwali Daryapurkar
USA
Shiwali andDaryapurkar
Program Manager

I enjoy using my strengths in operations management to bring organisations into the chaos and to connect people with resources. I look forward to supporting the team from behind the scenes to execute the programs successfully and meaningfully. In my personal time, you will find me traveling, cooking, event planning, reading, and involved in theatre and film productions.

Linkedin Icon
Hillary Lawless Impact
USA
Hillary andO'Dell
Project Manager

I am a program manager, and I love that every day is different, from working on different tasks involved to make a program run smoothly to talking and meeting clients. I come from a hospitality background, so I love the client-facing aspect of my role here at Impact, as well as making sure every piece of the program is on schedule. Outside of work, I am always doing something like teaching dance, travelling, and going to the beach!

Linkedin Icon
Molly Shrimpton, Impact
UK
Molly andShrimpton
Content Editor
Having joined the business in 2019, I work as part of the marketing team, creating and editing written content for the Impact blog. I currently work part-time whilst I study for a PhD in the environmental humanities. Outside of work, I love fell walking, outdoor swimming, learning about conservation, and going on adventures with my crazy dog!
Linkedin Icon
Chiara Fregonese
Italy
Chiara andFregonese
Senior Consultant and Head of Solutions

As a consultant, organisational psychologist, account manager and researcher…I endeavour to encompass all the different aspects of life in the organisation! To me the organization is a magic happening between individuals, groups and their work contexts. I deal with the entire consulting process: from the proposal development, to the client management, intervention delivery and evaluation process. I love the countryside, baking cakes & capoeira!

Linkedin Icon
Sue Hunt
Sue andHunt
Board Member

My first school had the motto 'Aim High' and that has always resonated with me. I rise to a challenge, both personally & professionally, enjoying new situations and solving difficult & complex problems. I certainly had plenty of those as International Treasurer of Goldman Sachs and as a Director for the London 2012 Olympics & Paralympics. I joined the Board of Impact to help grow the business globally. It's great to be part of such a diverse global team!

Alicja Pietrasz, Marketing Executive
UK
Alicja andPietrasz
Digital Marketing Executive

As a Digital Marketing Executive I am responsible for a broad range of global marketing projects and activities. I believe in Impact's mission, values, methodology and expertise, and I hope that thanks to my work more people around the world will hear about the great changes we make for organisations and their people. I am a nomadic soul and travel often to discover, experience and learn how the world and people differ.

Linkedin Icon
Yukiko Asano (Coco), Impact International
Japan
Yukiko andAsano(Coco)
Client Partner

I have worked at Impact Japan since 2015, coordinating the delivery of programmes. I support our consultants and delivery operations. What makes me happy is seeing my colleagues, clients and participants smile, as my job is supporting them. My hobby is collecting Starbucks Coffee mugs from around the world, although I don’t drink coffee personally!

Yuki Endo, Japan
Japan
Yuki andEndo(Snowpea)
Client Partner

I started my career at a global automobile parts manufacturing company, where I got interested in people development. Currently I am enjoying my journey at Impact, improving my knowledge and skills, to find the best solutions for our clients. I enjoy travelling both in Japan and overseas. I like reading books and staying indoors, but also enjoy scuba diving and going outside to see friends and new experiences.

Phil Poole, Impact International
UK
Phil andPoole
Global Safety Advisor

I’ve been working at Impact for over 30 years and now advise on Safety. It’s a demanding job, but Impact also allows me time to have my own adventures. I am a qualified International mountain guide and run yearly expeditions to East Greenland. These experiences give me a healthy dose of “on the edge” experiences, helping me to sharpen my skills and foster a common sense approach to safety matters. There's always something different to give advice on.

Delfino Corti
Italy
Delfino andCorti
Senior Consultant and Executive coach

I see life as a gift and a journey. I bring in my backpack some of the experiences I had the luck to have: nuclear engineering and 25 years as a manager in various industries in various parts of the globe. And then Impact. I feel excited when I see the very essence of situations emerge: in individuals, groups, communities, and organisations. I am fond of endurance sports and am a passionate soul explorer. 

Linkedin Icon
Rebecca Shaw
UK
Rebecca andShaw
Consultant

I love why Impact exists, which is to liberate human potential. I love building effective client relationships both externally and internally, the people at Impact are passionate, motivated individuals, and I love working here. I am always out and about, whether it is running around after my niece or walking the fells or working out in the gym, happy, happy, happy!

Linkedin Icon
Francesca Gianandrea
Italy
Francesca andGianandrea
Senior Consultant and Facilitator

Senior consultant, for over 25 years I have been involved in the design, development and management of projects in both corporate and cultural organisations. Consolidated experience in team building, creativity and development of commercial skills.I love photography, practicing yoga and creating unique and colorful objects with my hands.

Linkedin Icon
Hannah Irwin - Impact International
UK
Hannah andIrwin
Assistant to The Boss

I support the CEO in an exciting and super varied role - from Board meetings to barbecues and everything else in between. An Impacter since 1999, marketer and mum, I have a need to be outdoors every day - no matter what the weather! For me, Impact is a unique place where people matter and my work and life can intertwine through flexible working and trust.

Linkedin Icon
Mirko Brinoni
Italy
Mirko andBrinoni
Consultant and Facilitator

My career has been very weird and challenging so far. I graduated in industrial chemistry, then worked as a research scientist. In 2014 I moved to the energy field as consultant and account manager in charge of technical trainings and management courses. This job lasted 10 years and made me passionate about human resources management. I joined Impact where I can improve my skills as a trainer and facilitator and cooperate with a real great team.

Linkedin Icon
Caitlin McAlister, UK
UK
Caitlin andMcAlister
Business Development Executive

As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.

Linkedin Icon
Leadership

The leadership playbook: executive summary

Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.

Read the article

Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

Read the article

Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

Read the article

Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program designed to help frontline leaders develop foundational and practical skills to be more effective in current

View Case Study

Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

Listen to the Podcast

Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

View Case Study

Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

More about the awards (opens in a new tab)
AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

Read the case study (opens in a new tab)