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Executive talent development for the hospitality industry at Hilton Worldwide

Kontakt
Town by the lake
Sektor
Turystyka i hotelarstwo
Rozwiązania
Talent Management

Kontekst

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Referencje
Klienci o nas
Sara Shea
Head of Organisation Development
Farmlands Co-operative
“We have seen a significant shift in leadership capability and subsequent impact on organisational performance. Leaders have the confidence, skills and belief to lead their teams through change. This programme has also made a significant difference in raising awareness about the wellbeing and resilience of individual leaders and the important role they play in supporting our people, particularly through business transformation.”
Lisa Sultan
KPI Learning and Development
Kuwait Petroleum
“Training at KPI has undergone a significant transformation to focus more on talent development. Senior KPI managers are closely involved in the programmes and act as observers to provide verbal one- to-one feedback, which greatly benefits the candidates. We also encourage people to take personal responsibility for their individual growth by creating their own development plans and this is achieving high levels of buy in and commitment.”
Participant
Senior Manager
AB InBev
“The breakout rooms worked really well, allowing for building deeper relationships with other participants and more networking."