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Executive talent development for the hospitality industry at Hilton Worldwide

Kontakt
Sektor
Turystyka i hotelarstwo
Rozwiązania
Talent Management
Kontekst

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Referencje
Klienci o nas
Margaret Ollerenshaw
Head of Leadership, Talent and Learning
Co-op
“Impact’s partnership with the Co-op and their approach to creative change has helped us to transform the culture of learning in our organisation. Impact worked to truly understand our business & collaborated with our internal colleagues before creating unique learning solutions - solutions that have enhanced the way our colleagues can navigate and develop their careers at Co-op."
Programme participant
Premier Farnell
"The programme’s combination of personal experiences, the trust with the team, the communtiy project, the sense of accomplishment and most of all the feedback in a trusting environment – has helped me to be a better leader."
Participant
APA
"Thank you for the very successful workshop this afternoon. The topics were spot on for where we are right now as a company and country, and have enhanced my toolkit for immediate use.
Another major positive for me today is that using the tools you’ve introduced, I can now extend this to my team and make the remote workplace transition a lot smoother than I expected it to be."