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Executive talent development for the hospitality industry at Hilton Worldwide

Town by the lake

Kontekst

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

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Ian Robb
CEO
Vita
"Today’s session was absolutely fantastic and I got a lot out of it. It was a great group of people in one room, talking about issues that affect all of us, and connecting people... I feel a lot more inspired by the work that I’m involved in. I believe we can get to net-zero together."
Dale Gunstone
Senior Executive Coach
bwin.party
"It has been a pleasure working with such a dynamic organisation who have brought my vision of this intricate programme for our organisation to life. To create something so unique to span our three levels of leadership, whilst keeping them together as one, has been a challenging but rewarding journey that has helped bwin.party to drive our values, culture and business approach for the future."
Barbara Fuchs
Vice President, PGIM Talent Management
PGIM
“Six cohorts into the programme and I could not be more optimistic about the capability of our PGIM leaders to take us into the future.”