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Executive talent development for the hospitality industry at Hilton Worldwide

Kontakt
Town by the lake
Sektor
Turystyka i hotelarstwo
Rozwiązania
Talent Management

Kontekst

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

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Christopher Williams
Strategic Content Manager
Sony
“I see real benefits in terms of the operational efficiency of the business. We’ve had loads of really good examples where people have either driven forward existing projects or new projects.”
Nicky Badrick
Global Graduate Development Manager
BNP Paribas
"Impact have delivered a series of action packed and very memorable programmes for our graduates. The events have enabled them to really bond as a team and feel engaged with a new perspective towards their career and future. These programmes have run like clockwork, and thanks to the whole Impact team, it felt like we had been adopted by a new family during our time with you."
Margaret Ollerenshaw
Head of Leadership, Talent Development
Co-op
“Impact have built a strong and trusting partnership with Co-op, which has allowed us to explore leading-edge, unique ways of approaching and landing our transformational change agenda. The response from our leaders has been amazing.”