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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Sektor
Turystyka i hotelarstwo
Rozwiązania
Talent Management

Kontekst

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

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Nunziata Puglisi
Training Manager
Telecom Italia
“After the initial surprise, our employees were incredibly engaged and committed to finish the projects on time. The use of CAL methodology was tremendously effective to learn in a very powerful context.”
CEO
Thomson Reuters
"A company can only grow as fast as the people within it grow. The reason I like Generate so much is because it speaks to the nature and culture of Thomson Reuters."
James Huitson
Turning Point
Scottish & Newcastle
"Creating a genuine partnership has been the key to success for Turning Point and Scottish & Newcastle’s approach to CSR. By rooting the programme in an understanding of each organisation’s objectives and business goals, we have produced something which is robust, creative, has longevity and adds real value to all organisations and our end users."