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Executive talent development for the hospitality industry at Hilton Worldwide

Kontakt
Sektor
Turystyka i hotelarstwo
Rozwiązania
Talent Management
Kontekst

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

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Brad Smith
Programme Participant
Farmlands Co-operative
“It has really changed me as a person but also you can see the change around the organisation.”
Anthony Surley
Training and Development Manager
Wates
“Our Developing Leadership Skills programmes have been extremely successful, combining leadership activities and peer feedback with business-specific projects requiring inspirational leadership in the workplace. A key objective for Wates in this programme is the transfer of learning back into the workplace and without a doubt the business projects allow this to happen. A number of business projects are now in the implementation phase and are adding value to the Group."
Alison Holmes
Manager & Leadership Programme Manager
FAO
“Our aim is to support managers at FAO by offering them access to the most up-to-date thinking in leadership. The Effective Leadership course has been designed with this in mind.”