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Diversity and inclusion at The Insolvency Service

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Sandy rainbow
Participants
100
Industry
Public Sector
Solution
Diversity in the Workplace

About

Impact worked with The Insolvency Service to give managers the confidence they require to manage and work in a diverse team.

The Insolvency Service is a committed equal opportunities employer and has a workforce whose diversity reflects this commitment.

The Service recognised that the challenges and opportunities of a diverse workforce demands more than just the right policies. Rather, it demands an actively inclusive culture, one in which everyone is able and expected to perform their best.

The Service wanted a solution that would support managers to develop the confidence, behaviours and skills needed to manage diverse teams.

Impact’s solution was based on our innovative approach to diversity as a performance issue. Impact believes diverse teams are the key to successful 21st century organisations. For organisations to recruit and retain the most talented people they need to have management structures and a culture that values and embraces diversity.

However, working in diverse teams is not simple. Impact UK and the Service’s Learning and Development department worked closely to create a bespoke solution. The result was a two-day programme that allowed participants to examine the challenges and opportunities of managing and working in, diverse teams.

Participants explored equal opportunities legislation, how to create an inclusive culture in the workplace and how to deal with problematic behaviour and performance management issues, all within the context of managing diversity. Impact brought the learning to life using a variety of methodologies including experiential projects, forum theatre and facilitated discussions.

Impact has now delivered this programme to nearly 100 managers within the Service, and the programme will be rolled out across the entire business.

The programme has been universally well received, giving participants the confidence to manage all their staff and to deal with challenging issues that arise.

Outcomes for the participants:

'The programme has given me the confidence to tackle the problems I had been ignoring because I wasn't sure how to approach them.'

'This improved my confidence in tackling performance issues and reinforced the desirable aspects of performance management.'

Testimonials
See what our customers say about us
Anna Rossetti
Training and Development Manager
Partesa
"The workshop was a great training and team building experience for all of us, underlining the role and impact we all have on our credit policy. Impact facilitation helped us to find the right methodology to share key messages and work effectively together. It wasn’t easy bringing 60 people – including the CEO, Finance Director and HR team together, but Impact facilitated the different groups, and brought together our experiences and ensured everyone was involved."
Ani Acker
Global Head of Learning and Leadership Development
Celonis
Our goal was to break away from the traditional lecture-based leadership development programmes and create a highly energising, engaging, personalised and immersive experience. Leaders of Leaders is now THE flagship programme that everyone wants to participate in. Our leaders are prepared to take Celonis to the next level and take on the complex challenges and changes that are ahead.
Peter Reynolds
Director, Communications
bwin.party
"I was quite sceptical about the merits of a programme like this so approached it with some reservations. However, right from the start I enjoyed the whole experience. It was challenging mentally, physically and emotionally and I found I was stretched in every direction. As a result, I learned a lot about myself but also about my colleagues, most of whom I was meeting for the first time."