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Diversity and inclusion at The Insolvency Service

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Sandy rainbow
Participants
100
Industry
Public Sector
Solution
Diversity in the Workplace

About

Impact worked with The Insolvency Service to give managers the confidence they require to manage and work in a diverse team.

The Insolvency Service is a committed equal opportunities employer and has a workforce whose diversity reflects this commitment.

The Service recognised that the challenges and opportunities of a diverse workforce demands more than just the right policies. Rather, it demands an actively inclusive culture, one in which everyone is able and expected to perform their best.

The Service wanted a solution that would support managers to develop the confidence, behaviours and skills needed to manage diverse teams.

Impact’s solution was based on our innovative approach to diversity as a performance issue. Impact believes diverse teams are the key to successful 21st century organisations. For organisations to recruit and retain the most talented people they need to have management structures and a culture that values and embraces diversity.

However, working in diverse teams is not simple. Impact UK and the Service’s Learning and Development department worked closely to create a bespoke solution. The result was a two-day programme that allowed participants to examine the challenges and opportunities of managing and working in, diverse teams.

Participants explored equal opportunities legislation, how to create an inclusive culture in the workplace and how to deal with problematic behaviour and performance management issues, all within the context of managing diversity. Impact brought the learning to life using a variety of methodologies including experiential projects, forum theatre and facilitated discussions.

Impact has now delivered this programme to nearly 100 managers within the Service, and the programme will be rolled out across the entire business.

The programme has been universally well received, giving participants the confidence to manage all their staff and to deal with challenging issues that arise.

Outcomes for the participants:

'The programme has given me the confidence to tackle the problems I had been ignoring because I wasn't sure how to approach them.'

'This improved my confidence in tackling performance issues and reinforced the desirable aspects of performance management.'

Testimonials
See what our customers say about us
Agnieszka Nowak
Learning and Development Leader
DSV ISS
"Impact consultants are professionals deeply committed within each stage of the project: starting from analysis up to training delivery. I am very impressed by their ability of very insightful analysis of customer’s needs. They “connect dots”, looking upon our needs from different business perspectives."
Andy Fell
General Manager
Westpac
"After a long working relationship with Impact in the UK, I was eager to engage them in my early days as the General Manager of Premium Financial Services. We ran two sessions, one for my leadership team and another with some of our outstanding talent. Both events were brilliant. As a participant and a leader I saw immense benefits on a personal and business level. We now have clarity of vision, purpose and direction along with a unique bond that will allow us to soar to new heights."
Chris Wells
EVP Strategy and Corporate Development
Charter Manufacturing
These leadership programs exposed us to a broad level of outside-in thinking and increased our ability to have strategic level conversations. We are seeing more promotions internally and do not have to hire outside. Driving business improvements is essential and these programs have accomplished this. We are breaking down silos with a better understanding of what the business needs.