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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Mandir Singh
HR Director BP Asia Pacific
BP Asia Pacific
"This was an excellent programme, tailored to meet the needs of our key countries in Asia Pacific. It has laid the foundation for each country peer group to develop as a high performing team exhibiting both the appropriate behaviours and competencies. Through Impact's highly effective and engaging style, each leadership team has now formulated a clear and well-defined road map to commit to and implement."
Participant
Severn Trent Water
"The Impact facilitators were very good, they knew their stuff and were approachable and friendly. The STW facilitator was able to relate the tasks to my day job."
Nikki Cartwright
Programme participant
Diageo
"The day was very, very inspiring. We were able to make a real difference to our community partner: SMart, by delivering some really tangible benefits - including sourcing and mentoring admin support, developing a business plan to attract the right calibre of trustees and helping them to source office and gallery/storage space... It was a day of truly appreciating and celebrating life.”