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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Dirk Anthony
Director Audio and Language Content
SBS
"An overall culture change was needed to ensure that the leadership development solution offered by Impact, gained traction beyond the training days. Management behaviour change is critical to ensuring we are able to retain the right skill base to deliver new services in a rapidly changing media world. Coaching for Success, and its aligned leadership expectations are critical to
improving our managers, therefore our talent and then our service to audiences."
Gareth Owen
Deputy Director of Emergencies
Save the Children UK
"The involvement of Impact has been hugely valuable to us not only for the crucial professional insights and recommendations they were able to offer the training process and the programme as a whole, but also as their consultants bring such great energy and enthusiasm with them. It is uplifting and exciting to have them on board.”
Armelle Savidan
Faurecia University Europe & Global Programs
Forvia Faurecia
“Pivoting our face-to-face leadership development programmes to fully virtual solutions was a quick and effective solution that has supported Faurecia
people all over the world”