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Executive talent development for the hospitality industry at Hilton Worldwide

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Industry
Hospitality
Solution
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Paul Lloyd
Group Head of Learning, Competence and Talent
Cape
"Our Future Leaders Programme aims to make sure that our Leaders & Managers have the kind of leadership skills Cape are going to need in the future. It's all about creating good role models for our people. This programme has helped managers to remove any remaining barriers and to enable our people to be the best that they can be."
Nunziata Puglisi
Training Manager
Telecom Italia
“After the initial surprise, our employees were incredibly engaged and committed to finish the projects on time. The use of CAL methodology was tremendously effective to learn in a very powerful context.”
Heather Coker
Group Head of Learning and Development
Morgan Advanced Materials
"Partnering with Impact was instrumental in delivering engaging, experiential learning, which is having a significant effect across the business within a year of deployment. Individuals have increased their awareness of themselves and their leadership style, including ways they can flex that style to create better engagement with all our employees. Leaders are looking for ways to challenge our current approaches to drive change and long-term improvements.Working with the Impact team is always a pleasure."