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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Sean
Group HR Business Partner
Modulaire Group
The value that this programme has added has been incredible to see. The number of colleagues who continue to talk about the importance of conversations that count and the examples we see and hear of people applying the skills they have learned shows how important linking learning to business performance is.
Julita Rudolf
Business Transformation Director Polska
Ringier Axel Springer Polska
"What I appreciate most about the 'What’s Next' journey is the time to reflect and learn from my peers. We’ve been guided through self-reflection, talked about the leadership that is needed now in dispersed groups, and discussed market changes. It has been a very powerful experience, especially now, when we all are facing new situations because of covid- 19."
Bernard Galton
HR Director
Welsh Assembly Government
"Impact are a refreshing company to work with. They make everything feel bespoke and special to you. Too many companies recycle their product but Impact can always be relied upon to deliver training and development with a personal touch. Carefully constructed programmes which are fun and innovative but equally deadly serious with key business deliverables. The products are business focused and the people have real passion for what they do and are hungry to make a difference to their clients."