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Executive talent development for the hospitality industry at Hilton Worldwide

Town by the lake
Industry

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Dale Gunstone
Senior Executive Coach
bwin.party
"It has been a pleasure working with such a dynamic organisation who have brought my vision of this intricate programme for our organisation to life. To create something so unique to span our three levels of leadership, whilst keeping them together as one, has been a challenging but rewarding journey that has helped bwin.party to drive our values, culture and business approach for the future."
Anthony Surley
Training and Development Manager
Wates
“Our Developing Leadership Skills programmes have been extremely successful, combining leadership activities and peer feedback with business-specific projects requiring inspirational leadership in the workplace. A key objective for Wates in this programme is the transfer of learning back into the workplace and without a doubt the business projects allow this to happen. A number of business projects are now in the implementation phase and are adding value to the Group."
Sara Shea
Head of Organisation Development
Farmlands Co-operative
“We have seen a significant shift in leadership capability and subsequent impact on organisational performance. Leaders have the confidence, skills and belief to lead their teams through change. This programme has also made a significant difference in raising awareness about the wellbeing and resilience of individual leaders and the important role they play in supporting our people, particularly through business transformation.”