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Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

Sarah Osteen
USA
Sarah andOsteen
Senior Consultant

I have spent my career exploring, researching, teaching, coaching and practising leadership skills. I love working with individuals and groups to tackle hurdles and develop strategic initiatives. When I am not designing programs, I like to spend time with my son and my husband building forts out of driftwood or laughing with friends in the beautiful pacific northwest.

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Simon Brown
UK
Simon andBrown
Accountant

AKA Bloodaxe. I am an accountant at Impact. When I am not at work, I enjoy spending time with my family, cycling and heavy metal. Not all at the same time, though – that’d be dangerous.

Susi Biancucci
Italy
Susi andBiancucci
Office Support

I joined Impact Italy 20 years ago and was immediately love! This is a fantastic place with fantastic people where to work! I support our team and I coordinating the Rome Office. I am a tireless and curious person, always looking for new things to learn. In my private life, I love cooking “pasta alla Carbonara”, reading and when I have the time I take refuge in my beloved Tuscany!

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Martina Sconcerti, Impat Italy
Italy
Martina andSconcerti
Senior Consultant

My big mission has always been building people, teams and managers in the name of passion and authenticity. I do it through my expertise as a manager, as well as by coaching and  mentoring. We have to work so many hours in our lives, my wish is that most people possible would do it in the best way possible. I live in seafront, and I am a sailor. Sea is my key element, especially in winter, when nobody comes.

Shiwali Daryapurkar
USA
Shiwali andDaryapurkar
Program Manager

I enjoy using my strengths in operations management to bring organisations into the chaos and to connect people with resources. I look forward to supporting the team from behind the scenes to execute the programs successfully and meaningfully. In my personal time, you will find me traveling, cooking, event planning, reading, and involved in theatre and film productions.

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Claire Hewick, Impact
UK
Claire andHewick
Support

I was an associate for Impact for 21 years before becoming part of the full-time team. I love the sense of fun, friendship, camaraderie and the way Impact works. Oh, by the way I’m on the Technical Support Team – ropes and boats, programme design and logistics and lots of other things too. I love my job, get loads of out of it, meet lots of amazing people and learn new things all the time – how lucky am I?

Fiona Sheen
UK
Fiona andSheen
Account Manager

Customer Service and relationship management are my main focus and passion in all that I do. I enjoy thinking through solutions, working in partnership with my clients and team at Impact to achieve the best possible outcomes. I also enjoy developing long lasting professional customer relationships. Out of work I enjoy spending time with my two dogs and exploring the Yorkshire Dales which are close to my home as well as baking the odd cake or two.

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Verity Bellouere, Impact International
UK
Verity andBellouere
Project Manager

I look after clients from tender, right through to evaluation. Three of my four main clients are global, so it’s about managing time differences too. I am the 'go to' person for many other things as I've worked here since 1991. I'm open, honest and always have an opinion! Questions usually start with “you will know...” I like nothing more that being up a hill in the Lake District or French Alps and camping in Cornwall with family and friends.

Phil Holdsworth, Impact
New Zealand
Phil andHoldsworth
Head of Asia

In the last 25+ years I’ve worked with many great organisations and love being able to bring a breadth and depth of experience to my programs. I currently regularly travel across Asia consulting for clients and looking after our great people. I'm described as an Energiser Bunny, I bring energy into everything I do, even if I'm stepping off a 12-hour flight! I recover by spending time with my family and exploring the wilderness in NZ with a fishing rod.

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Kate Wolf
USA
Kate andWolf
Sr Director, Client Services

I’ve spent my career partnering with clients to solve problems and drive their organizations forward. As Teddy Roosevelt (and then Leslie Knope) shared: “The greatest gift that life can give is to work hard at work worth doing.” I’m honored and thrilled to do meaningful work with my colleagues at Impact, leveraging powerful experiential learning experiences for our clients to create the ‘leaders they wish they had’. Outside of work I love to explore the beauty of Oregon by foot, bike or boat.

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Detlef Eigenbrodt
Italy
Detlef andEigenbrodt
Senior Consultant and Facilitator

I love to lead development. Development of reflection, knowledge and conviction. Personal and individual. Development of values, attitudes, performance and decisions. For a better understanding of People and for a greater invest into the worlds future.

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Dean Mounsey Impact
Australia
Dean andMounsey
Country Manager

I'm surrounded by gifted people who do anything for each other - I mean anything. I find this very humbling. Two decades at Impact have taught me the value of compassion, loyalty, striving for excellence in everything you do and always getting back up when you fall down. This has helped me gently hold that most elusive of holy grails, true meaning at work. I love and am gratefully centred by my wonderful family. I seek adventure wherever I can and love being high up in mountains.

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Itsuyo Watanabe(Barbara)
Japan
Itsuyo andWatanabe(Barbara) and
Director, Brand Enhancement Department

As a consultant, I like Impact's programmes because every one of our projects could make the participants think deeply about their issues in the workplace, and move forward for their business success. I am excited when exploring a solution for my clients' current and future business challenges. Besides my job, I like cooking, travelling, fine arts, musicals, Japanese KABUKI, opera etc.

Sydney Johnson
USA
Sydney andJohnson
Program Manager

I am a Program Manager located in the heart of Texas. My favorite part of my role is interacting with so many different people daily while building and carrying out a variety of client-specific programs. Every day, I learn something new, and it excites me to continue growing in my position. When I am not working, you can find me dancing, rewatching Friday Night Lights, traveling, and spending time with my friends, family, and dogs! 

Caitlin McAlister, UK
UK
Caitlin andMcAlister
Business Development Executive

As a Sales Professional with extensive knowledge of account business development and client relationship management, my passion lies in building great relationships with clients and really getting to know them in order to create customised solutions that help them to achieve their goals. Outside of work you can find me in the gym, or walking the beautiful Lake District fells with my camera in tow.

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Sam Rostas, Impact International
UK
Samantha andRostas
Global Lead

After 10 years leading the UK, I am now in a global role focused on two areas: one leading a people project, the other focused on marketing. I grew up through Impact as a marketer and love the buzz of building business through brand and storytelling. My other passion is the people and culture here, so this is the ideal combination for me. When I’m not working, I love spending time with my family, enjoying the outdoors and practicing yoga.

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Stan March
USA
Stan andMarch
Account Director

I rely on both my unbridled curiosity and appetite for knowledge and exploration in my pursuit for continuous improvement. As an ambassador of the Impact brand, I harness this mindset to work effectively with my colleagues to increase our brand awareness and build mindshare in the marketplace. In my spare time, you can find me in the mountains skiing, hiking, and fly fishing with my wife and hound dog.

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Goran Kelecic, senior consultant
Poland
Goran andKelecic
Senior Consultant

I like to do meaningful work, working together with clients to create something new and deeply valuable. The areas of change where I feel I contribute the most with my skills and strong business background are leadership development and agile transitions. I like to challenge myself in many ways, my favorite challenge is climbing high ice covered mountains.

Romina Henle
Italy
Romina andHenle
Senior Consultant and Facilitator

Since 2018 I collaborate with Impact as an associate. I love facilitating its varied experiential learning programs, online & in person. I am mainly involved in the delivery for international groups and teams. It is enriching to collaborate with Impact’s colleagues, getting to know different industries, working cultures, professional profiles and much more. I enjoy being in nature, experimenting new things in life and experiencing the different customs and traditions of our world. 

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Jo Appleby
UK
Jo andAppleby
Head of Partnerships

I design projects to bring Sustainable Development Goals to life and get them into every programme we deliver. Globally. Universal in nature and relevant for all, the SDGs tackle the biggest issues facing our planet and everyone on it. I sit on the consultant team, support our Community Action Learning function and the wider and I’m the Impact UK representative for UNGC. I love running in the fells.

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Giuseppe Florimonte
Italy
Giuseppe andFlorimonte
VP and senior consultant

Father of three, happily married to one, and manager of some, I love numbers and sales, but I also like to ideate, design and deliver challenging programmes, either in training or consultancy. In Impact for more than 15 years, I still very much enjoy the consultancy process, especially account and client management. At work, I am acknowledged (and sometimes blamed) for dreaming big and joking a lot!

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Stephen Smith, Impact
UK
Stephen andSmith
DevOps Lead

I am the DevOps Lead at Zinco, helping Impact build its web presence. I love the diversity my role brings, I work with many types of organisations and interact with some amazing people. I’m a problem solver and love tinkering with new technology to see what’s around the corner. Outside of work my passion is cycling and enjoying time with my family.

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Michal Zawadzki, Senior Consultant
Poland
Michał andZawadzki
Senior Consultant

Having a limited number of words to describe myself I choose...that is one of the keywords, among decide, like, wonder. There are many others. Working with people, I value being aware – of a person, a group, and also of words being used. I think of them as a code passing through our minds – all that is within the light of consciousness shapes our experiences and reactions towards the world. So, what do you choose?

Araya Assawapayukul
Thailand
Araya andAssawapayukul
Operation and Programme Manager

Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings. I use my photos to tell stories of myself, amazing people that I’ve met and inspiring places that I’ve been to.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2026 Training Industry Top 20 Leadership Training Company
2026 Training Industry Top 20 Leadership Training Company

Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year. 

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Chief Learning Officer gold award 2025
Gold Excellence in Partnership Award from Chief Learning Officer 2025

Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.

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