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About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

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Claire Hewick, Impact
UK
Claire andHewick
Support

I was an associate for Impact for 21 years before becoming part of the full-time team. I love the sense of fun, friendship, camaraderie and the way Impact works. Oh, by the way I’m on the Technical Support Team – ropes and boats, programme design and logistics and lots of other things too. I love my job, get loads of out of it, meet lots of amazing people and learn new things all the time – how lucky am I?

Soledad Severino, Impact
Australia
Soledad andSeverino
Program manager

I had never worked alongside such passionate people until I joined Impact almost three years ago. From day one, I’ve felt deeply aligned with the company’s values and principles, which continue to make my work incredibly meaningful.  As a Program Manager, I’m driven by delivering high-quality results while bringing positive energy to every project and team I work with. Outside of work, I enjoy spending time in nature and making the most of every moment with my family. 

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Karen Jaques Impact International
UK
Dr andKaren andJaques
Associate

I love exploring issues that my clients face and helping to find practical solutions. My other roles include developing Impact’s thinking around leadership and team development, and using systemic perspectives to encourage responsible leadership in business and society. Convincing, articulate and credible as a facilitator, I'm passionate about helping people realise their full potential...including myself! I love ski-mountaineering and any ways to access wild places.

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Stephen Smith, Impact
UK
Stephen andSmith
DevOps Lead

I am the DevOps Lead at Zinco, helping Impact build its web presence. I love the diversity my role brings, I work with many types of organisations and interact with some amazing people. I’m a problem solver and love tinkering with new technology to see what’s around the corner. Outside of work my passion is cycling and enjoying time with my family.

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Warangkana Posinsomwong
Thailand
Warangkana and(Lek) andPosinsomwong
Asia Pacific Finance Director

I'm based in Thailand, a country of beautiful islands, good food and nice people. I have a lot of fun working with people around the world. I have more than two decades of international finance and accounting experience. My real challenge is working with Inland Revenue offices in different countries! I love to explore the world through reading and travel and one day wish to have a little cafe where people can sit and have a coffee or few drinks and craft together.

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Dileepan Dhanasekaran
Singapore
Dileepan andDhanasekaran
Digital Business Support Analyst

Joining Impact was one of the best decisions I have ever made. I am responsible for digital enablement and transformation across our global business, data protection programmes, amongst others. I really love the culture at Impact as it is very people-centric, focus driven and a dynamic workspace. Outside work, you will find me playing badminton, swimming, taking long drives and hanging out with friends.

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Anthony Barrett
UK
Anthony andBarrett
Senior Consultant

I am an experiential learning consultant & coach with a passion for adventure, the wild places and sustainability. I design & deliver learning experiences that help people & organisations strengthen the bridge between the business need for results and the human need for connection. I help people explore their “awareness of self” and how they can better engage with the people, systems and organisations that surround them.

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Yuki Endo, Japan
Japan
Yuki andEndo(Snowpea)
Client Partner

I started my career at a global automobile parts manufacturing company, where I got interested in people development. Currently I am enjoying my journey at Impact, improving my knowledge and skills, to find the best solutions for our clients. I enjoy travelling both in Japan and overseas. I like reading books and staying indoors, but also enjoy scuba diving and going outside to see friends and new experiences.

John Matthews
UK
John andMatthews
Senior Consultant

I bring passion and experience to serve clients in some of the world's most progressive organisations - enabling leaders to perform at their best. I'm told I have an engaging and inquisitive style that connects easily and am particularly effective at getting people to see the wider context. I enjoy adventure and love nothing more than exploring the wilderness with family and friends or tackling an unusual sporting challenge.

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Kathyann Waple Impact
UK
Kathyann andWaple
Head of Digital Transformation

I am all about meaningful relationships. I’m good at detail but love the big picture. Business strategy excites me and implementation more so! My role is to head up our digital strategy and take Impact’s experiential face to face practice in to the digital world, strengthening our blended programme work and building digital solutions that serve our clients’ needs in these times of exponential change. I’m a daughter, sister, aunty, wife and mum. I adore sport and adventure, especially cycling, snowboarding, swimming and surfing.

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Mark Quest, Impact International
UK
Mark andQuest
Consultant

I’ve worked in learning and development since 2000 across a broad range of sectors. I always enjoy the challenge of identifying participants needs and matching the environment, task and conversation to help create meaningful and long lasting learning. Outside of work, you'll find me exploring the outdoors with my family, be that on bikes, in canoes, rock climbing or even exploring underground; we love the challenges that adventure brings to our lives.

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Greg Bartlett
Australia
Greg andBartlett
Senior Consultant

I design, develop and manage solutions for key clients. I am passionate about helping people and businesses be at their best through practical and personal change. I love bringing innovative and challenging ideas to my work. I get my energy from time with my gorgeous family, my exciting work and my personal passion for sport and adventure.

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Adele Blakebrough MBE
Adele andBlakebrough andMBE
Board Member

I am the Co-Founder of Social Business Trust (SBT), a charity that supports high-potential social enterprises and charities with its group of leading corporate partners. I love my involvement with Impact. It’s an inspirational organisation…. it also helps me to ditch the high heels and get back to nature.

Liz Wilson, Impact International
UK
Liz andWilson
Senior Consultant

Senior consultant, currently leading on digital learning production.

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Sarah Golding, Impact International
UK
Sarah andGolding
Head of Account Management

Here at Impact I have the pleasure of managing a portfolio of impressive global programmes and a number of our key clients. I like to simplify the complex, gain clarity where there is ambiguity and drive efficiency and quality through my project teams. I love meeting different people and understanding what makes them tick! I'm full of energy, constantly smiling and always ready for the next adventure.

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Mario GianAndrea, Impact Italy
Italy
Mario andGianAndrea
President and Founder

I’ve been many in my working life: an HR Director, an entrepreneur, a leader, a coach, a salesman, a visionary, a confidant, a manager. And a friend. And I am still excited (and sometimes anxious) when I meet a new group of people. I genuinely enjoy it! This is the reason I'll probably work for another decade! The only difference compared to the past: today I can afford to only work on projects and with people that I really like and that gives me the feeling that it will be great fun!

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Michelle Roberts, Impact International
UK
Michelle andRoberts
Head of HR

I love the variety of my role, working with global clients on complex projects and learning from inspiring Impact people, no two days are the same. I’m responsible for the quality of customer service, building excellent client relationships, providing commercial strategies with meticulous project scoping and planning, alongside first class solution delivery and evaluation. I love the outdoors; walking, running or camping with our two boys and crazy cocker spaniel. 

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Sue Hunt
Sue andHunt
Board Member

My first school had the motto 'Aim High' and that has always resonated with me. I rise to a challenge, both personally & professionally, enjoying new situations and solving difficult & complex problems. I certainly had plenty of those as International Treasurer of Goldman Sachs and as a Director for the London 2012 Olympics & Paralympics. I joined the Board of Impact to help grow the business globally. It's great to be part of such a diverse global team!

Dave Hardegger, Impact
New Zealand
Dave andHardegger
General Manager, New Zealand
Asia Lead - Solutions & Practice

I love what I do! Each day is so different and brings challenges, interactions, and rewards. In my different roles I get to lead, mentor, coach, create solutions, and deliver life-changing experiences. I’m lucky to be surrounded by amazing colleagues - whom I get to call friends. I relax by spending time in nature – usually with my loving family but with the occasional solo adventure as well!

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Mirko Brinoni
Italy
Mirko andBrinoni
Consultant and Facilitator

My career has been very weird and challenging so far. I graduated in industrial chemistry, then worked as a research scientist. In 2014 I moved to the energy field as consultant and account manager in charge of technical trainings and management courses. This job lasted 10 years and made me passionate about human resources management. I joined Impact where I can improve my skills as a trainer and facilitator and cooperate with a real great team.

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Sabrina Bianchi Impact
Italy
Sabrina andBianchi
Head of marketing and Communication

I joined Impact in early 2022, and it was the best start to the year ever! My commitment is to develop and implement communication and marketing activities to give more and more visibility to the pathways and initiatives we create for our clients. In my spare time, I cheer for Inter and organize dinners and trips with friends and family.

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Fabio Gabbiani
Italy
Fabio andGabbiani and
Senior Consultant and Key Account Leader

With over 26 years as L&D and Internal Communication manager in large multinational companies, I’ve developed deep knowledge in consulting roles, building trusting relationships with all levels of an organization, implementing complex projects. I love my job, the countryside, animals and sports.

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Martina Sconcerti, Impat Italy
Italy
Martina andSconcerti
Senior Consultant

My big mission has always been building people, teams and managers in the name of passion and authenticity. I do it through my expertise as a manager, as well as by coaching and  mentoring. We have to work so many hours in our lives, my wish is that most people possible would do it in the best way possible. I live in seafront, and I am a sailor. Sea is my key element, especially in winter, when nobody comes.

Sarah Osteen
USA
Sarah andOsteen
Senior Consultant

I have spent my career exploring, researching, teaching, coaching and practising leadership skills. I love working with individuals and groups to tackle hurdles and develop strategic initiatives. When I am not designing programs, I like to spend time with my son and my husband building forts out of driftwood or laughing with friends in the beautiful pacific northwest.

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Leadership

The leadership playbook: executive summary

Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.

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Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

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Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

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Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program designed to help frontline leaders develop foundational and practical skills to be more effective in current

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Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

Listen to the Podcast

Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2026 Training Industry Top 20 Leadership Training Company
2026 Training Industry Top 20 Leadership Training Company

Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year. 

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Chief Learning Officer gold award 2025
Gold Excellence in Partnership Award from Chief Learning Officer 2025

Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.

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