Skip to main content
About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

change
Phil Poole, Impact International
UK
Phil andPoole
Global Safety Advisor

I’ve been working at Impact for over 30 years and now advise on Safety. It’s a demanding job, but Impact also allows me time to have my own adventures. I am a qualified International mountain guide and run yearly expeditions to East Greenland. These experiences give me a healthy dose of “on the edge” experiences, helping me to sharpen my skills and foster a common sense approach to safety matters. There's always something different to give advice on.

Yasushi Igarashi, Impact International
Japan
Yasushi andIgarashi(Yasu)
Safety Quality Controller, Master Coordinator

Before Joining Impact in 2002 I worked as an outdoor guide for nature tourism, kayaking and trekking in the ocean and forest. Using this experience, my strengths are in creating and coordinating programmes that provide learning experiences through outdoor activities. Beyond this role I wear several different hats, such as managing our website and managing H&S. Personally, I love to do challenging journeys by sea kayak and bike in many countries.

Daniel Osborn
UK
Daniel andOsborn
Business Data Analyst

Having the job title 'analyst' means that I've been lucky enough to get involved in a wide range of projects both internally and working with clients. I love helping people get the most out of the tools they are using, making processes as efficient as possible and understanding data – all of which is part of my work every day. Outside of work, you’ll usually find me in the Lake District somewhere with my family.

Linkedin Icon
Erin DeVito, Impact International
USA
Erin andDeVito
General Manager

As a mom to 4 girls I am constantly reminded that I am human, it's inescapable. I am completely honored that over the last 12 years I spend my days working with fantastic teams and amazing clients to do work that enables us all to embrace our individual humanness and work to create environments where people can grow and learn everyday! My hope and goal is together, the work we do today brings a brighter future for us all.

Linkedin Icon
Karen Jaques Impact International
UK
Dr andKaren andJaques
Associate

I love exploring issues that my clients face and helping to find practical solutions. My other roles include developing Impact’s thinking around leadership and team development, and using systemic perspectives to encourage responsible leadership in business and society. Convincing, articulate and credible as a facilitator, I'm passionate about helping people realise their full potential...including myself! I love ski-mountaineering and any ways to access wild places.

Linkedin Icon
John Scott
New Zealand
John andScott
Consultant

People are at the heart of everything I do and I care deeply about ensuring individuals and teams have the skills, support and temperament to best deal with their future. In my spare time I chair the board of a local art gallery and support the development of our growing community of emerging and successful artists.

 

Dave Milligan, Impact International
UK
Dave andMilligan
Support

In support we deliver on programs and manage day-to-day operations and infrastructure. I really enjoy my role as it’s very diverse, one day I am canoeing on Windermere and the next cleaning boots! My favourite programs feature outdoor activities and journeys. People see me as a steady pair of hands and a person who does a quality, professional job. Outside work I keep myself fit and active, and enjoy chilling out with my wife Emma and travelling in our camper van.

Magdalena Cackowska, Impact International
Poland
Magdalena andCackowska
Financial Manager

My job is managing financial issues: reports, financial simulations, payments, also preparing contracts for clients, associates, employees and much much more… from coordinating travel arrangements to organising internal meetings and workshops. I love working with Impact people – I’ve worked here since 2003 and have no plans to move! I’m crazy about my small bit of land near the river and forests where I travel almost every weekend with my family and friends.

Linkedin Icon
Yoshinobu (Hosshan) Hosoki, Impact International
Japan
Yoshinobu andHosoki(Hosshan)
Manager, Business Consulting Department

Being a manager of the delivery team in Impact Japan, I have been putting great effort and energy into realising our “Re-Born Strategy” from the delivery quality aspect. For my leadership style, creating trust is the most important factor. I support my team by creating trusting relationships, and as a facilitator, I use this quality to create a completely safe and open learning space in programmes. I love having a good time with people, drinking and karaoke.

Arianna Bianchi
Italy
Arianna andBianchi
Consultant and Facilitator

As a consultant, I hope to be a catalyst for change, helping others to discover what their real needs are. Empathy, curiosity, creativity, organisation and strong sense of duty are the things that most characterise me. I love the adventure and the discovery of travelling, organising outdoor trips with friends in close contact with nature… But also sharing a gin lemon or a barbecue at home is not so bad!

Dileepan Dhanasekaran
Singapore
Dileepan andDhanasekaran
Digital Business Support Analyst

Joining Impact was one of the best decisions I have ever made. I am responsible for digital enablement and transformation across our global business, data protection programmes, amongst others. I really love the culture at Impact as it is very people-centric, focus driven and a dynamic workspace. Outside work, you will find me playing badminton, swimming, taking long drives and hanging out with friends.

Linkedin Icon
Scott Rose, Impact
UK
Scott andRose
General Manager

My Impact career began in 2003 with a passion for adventure as a learning experience. Throughout my years at Impact, I've worked with incredibly talented colleagues, clients and people at all levels of leadership seeking to thrive at work. I love helping others make a difference in the world, am a bit of a science geek, a keen runner and love being a Dad to my three young boys.

Linkedin Icon
Andy Dickson, Impact International
UK
Andy andDickson
Head of Global Customer Solutions Development

I have spent my working life helping organisations, teams and people to be the best that they can be. I believe in the power of expertly designed and facilitated experiential learning and the exciting potential that lies within every person given the right opportunity. In my work I believe that managers and leaders have a responsibility to ensure work is exciting, fulfilling and aspirational for the people working in and with their organisations.

Linkedin Icon
Diana Fritz
USA
Diana andFritz
Account Director

As an Account Director with Impact, I’m able to leverage my ten years of Business Development and Account Management experience.  I thrive in environments where I am able to develop and uncover new opportunities with partners and businesses. Most of all, I am a people person and love building trusting relationships. In my spare time, you will find me spending time with my husband, two boys and our dog.

Linkedin Icon
Hannah Reeves
UK
Hannah andReeves
Account Manager

I am passionate about helping organisations, teams, and people be the best they can be. Not all girls are made of sugar and spice and all things nice. Some girls are made of adventure, fine beer, brains and no fear.

Linkedin Icon
Connor Gildert, Sales, Americas
USA
Connor andGildert
Sales Operations Administrator

I work alongside our business development team to ensure we provide quality service to our global clients. I also work closely with our internal teams to help do our bit to help develop the local community. Impact gives me the space to be myself, which usually gets me into trouble...

Linkedin Icon
Anna Ziółkowska
Poland
Anna andZiółkowska
Senior Consultant

I am happy to be responsible for creating and implementing new solutions as well as taking care of our clients and delivering adventurous programs. I see my purpose as working with people to help them be more aware of their power and inner wisdom and therefore to make our organisations and communities stronger. I get my energy from time with my gorgeous family, biking, reading in a hammock, listening and dancing to the music.

Linkedin Icon
Delfino Corti
Italy
Delfino andCorti
Senior Consultant and Executive coach

I see life as a gift and a journey. I bring in my backpack some of the experiences I had the luck to have: nuclear engineering and 25 years as a manager in various industries in various parts of the globe. And then Impact. I feel excited when I see the very essence of situations emerge: in individuals, groups, communities, and organisations. I am fond of endurance sports and am a passionate soul explorer. 

Linkedin Icon
Izzy Cambray, UK
Izzy andCambray
Marketing Support

At Impact I have worn many hats from business development, project management, technical support, and currently in the marketing team. Outside of work I enjoy nothing more than getting outdoors and into the hills as a keen climber, runner, and cyclist.

Linkedin Icon
Sam Rostas, Impact International
UK
Samantha andRostas
Global Lead

After 10 years leading the UK, I am now in a global role focused on two areas: one leading a people project, the other focused on marketing. I grew up through Impact as a marketer and love the buzz of building business through brand and storytelling. My other passion is the people and culture here, so this is the ideal combination for me. When I’m not working, I love spending time with my family, enjoying the outdoors and practicing yoga.

Linkedin Icon
Doug Greenhough, Zinco
UK
Doug andGreenhough
Head of Learning Tech

I love both learning and technology, so leading Impact’s learning tech R&D is a fantastic gig. Technology can sometimes feel in conflict with the humanity we seek to serve, but thoughtful application of tech immerses us in challenging experiences, brings us closer together and helps us to learn the most important, most human skills. My approach to learning tech (and life, for that matter) echoes Impact’s practice: experiential and human-centred.

Linkedin Icon
Araya Assawapayukul
Thailand
Araya andAssawapayukul
Operation and Programme Manager

Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings. I use my photos to tell stories of myself, amazing people that I’ve met and inspiring places that I’ve been to.

Linkedin Icon
Claire Hewick, Impact
UK
Claire andHewick
Support

I was an associate for Impact for 21 years before becoming part of the full-time team. I love the sense of fun, friendship, camaraderie and the way Impact works. Oh, by the way I’m on the Technical Support Team – ropes and boats, programme design and logistics and lots of other things too. I love my job, get loads of out of it, meet lots of amazing people and learn new things all the time – how lucky am I?

Sarah Brammeier
UK
Sarah andBrammeier
Senior Consultant

A global leadership facilitator/coach, I partner with you to meet challenges in uncertain, complex environments. I focus on what works in order to create programmes where learning is used right away. I am a bad surfer/golfer, lapsed runner and improving tennis player.

Linkedin Icon
Leadership

The leadership playbook: executive summary

Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.

Read the article

Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

Read the article

Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

Read the article

Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program designed to help frontline leaders develop foundational and practical skills to be more effective in current

View Case Study

Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

Listen to the Podcast

Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

View Case Study

Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

More about the awards (opens in a new tab)
AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

Read the case study (opens in a new tab)