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About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

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Yukiko Asano (Coco), Impact International
Japan
Yukiko andAsano(Coco)
Client Partner

I have worked at Impact Japan since 2015, coordinating the delivery of programmes. I support our consultants and delivery operations. What makes me happy is seeing my colleagues, clients and participants smile, as my job is supporting them. My hobby is collecting Starbucks Coffee mugs from around the world, although I don’t drink coffee personally!

Sam Egerton
Singapore
Sam andEgerton
General Manager

An adventurer, I was raised in the UK and have lived and worked in Eastern Europe, Spain and now (since 2012) Asia, where I head up Impact’s Singapore Office. A fierce supporter of the authentic self and advocate for individual growth, I care deeply for my team and clients, wanting them to shine for who they are. I have a keen sense of challenge and adventure, and away from work, you can find me with my young family (usually outdoors!).

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Tim Lofthouse Impact
UK
Tim and(Lofty) andLofthouse
Support

I support delivery of high quality, safe and challenging programmes and keep the operations infrastructure in a safe and workable condition. I have been lucky to have worked in some amazing places around the world with some amazing colleagues and participants. Working from Base still takes some beating though! When not working I enjoy having adventures with my family, exploring the Lakes and keeping fit by running, climbing and riding my Cyclocross bike.

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Alissa Joy
UK
Alissa andJoy
Project Manager

Programme Coordinator at Impact. I am based in the Windermere office (UK) and joined the company in 2021. 

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Haruka Maruyama (Maruko)
Japan
Haruka andMaruyama(Maruko)
Assistant Manager, Planner

Working as a planner at Creative and Marketing Department since 2019. Before Impact, my career was mainly on the position of sales and marketing at the bank and advertising agency. My focus is on the capacity building for both individual and team. Virtual team building is one of the fatal themes because I am working as a full remote member. I love traveling around the world with my backpack and enjoying beautiful local delicacies!

Abi Black Impact
UK
Abi andBlack
Project Manager

As a Project Manager I am responsible for the end-to-end implementation of our client solutions by managing and coordinating the client service teams. During my time at Impact I have worked with a broad mixture of clients and participants ranging from graduates to senior leaders. In my free time I enjoy spending time in the Lakes, planning my next holiday and spending time with friends and family.

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Marjolein Smith
UK
Marjolein andSmith
Graphic Designer

Born in the Netherlands, I aim for simplicity, clarity and efficiency in my designs and processes. I appreciate Dutch, German and Swiss designs for their geometric boldness and witty solutions as well as the minimalism and sense of calm in modern Japanese design. To soothe my creative brain, I put on my running shoes and head for the beautiful hills that surround me to rediscover my peace and tranquillity.

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David Cooper, Impact
USA
David andCooper
Senior Consultant

I have been working in L&D since 1992 and joined Impact in 2004, providing design, management, and delivery expertise to clients around the globe. Current initiatives have me consulting with clients from multiple business sectors to coach and facilitate the development of key leadership talent. I am also a past adventure consultant and professional rock climbing guide with numerous alpine and big wall ascents around the world.

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Andy Dickson, Impact International
UK
Andy andDickson
Head of Global Customer Solutions Development

I have spent my working life helping organisations, teams and people to be the best that they can be. I believe in the power of expertly designed and facilitated experiential learning and the exciting potential that lies within every person given the right opportunity. In my work I believe that managers and leaders have a responsibility to ensure work is exciting, fulfilling and aspirational for the people working in and with their organisations.

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Trudy Bridger, Impact
Australia
Trudy andBridger
Consultant

My role is to build strong, trusted partnerships with clients and help bring our shared purpose to life: liberating human potential and creating organisations that are truly worth working for. I’ve worked across a wide range of roles at Impact, giving me broad experience and a unique perspective on the business. Outside of work, you’ll usually find me out in nature, reading, cooking, or—more likely—chasing after my energetic toddler.

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Connor Gildert, Sales, Americas
USA
Connor andGildert
Sales Operations Administrator

I work alongside our business development team to ensure we provide quality service to our global clients. I also work closely with our internal teams to help do our bit to help develop the local community. Impact gives me the space to be myself, which usually gets me into trouble...

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Pete Hallworth
Italy
Pete andHallworth
Senior Consultant and Facilitator

I have been active with Impact for several years after an international career in sales and marketing. One of my main passions is to foster better leadership. Leaders that inspire, that provide their team with development opportunities, and that have vision and courage will change the world; for the better.  Another passion is helping start-up entrepreneurs get off the ground. Kindness and curiosity are two words I aspire to live by.  It is also very important to me to be kind to our planet.  It’s the only one we have.

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Jo Appleby
UK
Jo andAppleby
Head of Partnerships

I design projects to bring Sustainable Development Goals to life and get them into every programme we deliver. Globally. Universal in nature and relevant for all, the SDGs tackle the biggest issues facing our planet and everyone on it. I sit on the consultant team, support our Community Action Learning function and the wider and I’m the Impact UK representative for UNGC. I love running in the fells.

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Josh Williams, Impact
UK
Josh andWilliams
Consultant

I enjoy working with people, teams and organisations to perform to their potential. My outdoor leadership degree, time working in the outdoors and coaching has built a foundation for me which I have had the privilege to build upon for the last eight years at Impact working as part of the delivery team with various clients. I have a keen interest in areas of the business such as leadership development, wellbeing and experiential learning.

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Stella Privitello
Italy
Stella andPrivitello
Senior Consultant and Executive coach

I am an enthusiastic trainer and consultant, keen on applying theory, practical application and innovation to the development of others. I have been working in the learning and organisational development since 1996 and joined Impact in 2019 as account, lead designer and facilitator. I pride myself on my original, inclusive and enthusiastic style.

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Sam Rostas, Impact International
UK
Samantha andRostas
Global Lead

After 10 years leading the UK, I am now in a global role focused on two areas: one leading a people project, the other focused on marketing. I grew up through Impact as a marketer and love the buzz of building business through brand and storytelling. My other passion is the people and culture here, so this is the ideal combination for me. When I’m not working, I love spending time with my family, enjoying the outdoors and practicing yoga.

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Dan Jones
UK
Dan andJones
Head of Media

I bring my passion for photography and film-making to work, creating people development and marketing films. I like many types of cheese, with my favourite probably being Wensleydale with some sort of dried fruit in it. Sometimes with crackers. And chutney. Maybe a glass of wine… What was I supposed to be writing about again?

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Scott Rose, Impact
UK
Scott andRose
General Manager

My Impact career began in 2003 with a passion for adventure as a learning experience. Throughout my years at Impact, I've worked with incredibly talented colleagues, clients and people at all levels of leadership seeking to thrive at work. I love helping others make a difference in the world, am a bit of a science geek, a keen runner and love being a Dad to my three young boys.

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Joanna Rada, Senior Consultant
Poland
Joanna andRada
Senior Consultant

After many years in business environment, leading sales and operating teams, I decided to share my knowledge and practice as a coach and facilitator. Becoming Impact consultant enabled me to support leaders and talents in developing their leadership with a solid dose of the "fun factor" that Impact programs provide.

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Ava Gayowski
USA
Ava andGayowski
Business development & marketing coordinator

I came to Impact as an Intern in 2023 and here I am again in 2025! That’s because Impact is a great place to learn and the people are even better. Impact’s mission to help people learn and grow is something that resonates with me deeply. My educational background is in mass communications with specialties in PR and advertising. I’m the liaison between our marketing and business development team and my job is to enhance our digital marketing and BD function. In my free time you can find me surfing out on the waves (usually wiping out), horseback riding, or behind a guitar and a microphone. 

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Kelly Morrison
UK
Kelly andMorrison
Project Manager

As a project manager, I am responsible for the end to end implementation of a programme, coordinating and managing the client services team and ensuring everything runs to schedule. I’m a massive fan of Impact, its values and ethos, and I’m incredibly proud to be a part of the company. I’m a busy mum of twins and a Bulldog, so I enjoy travelling and spending time with my friends and family. 

 

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John Scott
New Zealand
John andScott
Consultant

People are at the heart of everything I do and I care deeply about ensuring individuals and teams have the skills, support and temperament to best deal with their future. In my spare time I chair the board of a local art gallery and support the development of our growing community of emerging and successful artists.

 

Maggie Pearce, Impact International
UK
Maggie andPearce
Head of Design

I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.

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Caroline Airey
UK
Caroline andAirey
Board Member

I joined Impact back in 1998 as a Management Accountant, and I am passionate about using financial information to inform and drive both short-term decision making and longer-term business strategy. I love living in the Lake District and exploring the surrounding lakes and mountains!

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Leadership

The leadership playbook: executive summary

Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.

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Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

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Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

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Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program designed to help frontline leaders develop foundational and practical skills to be more effective in current

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Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

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Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

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AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

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