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About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

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John Scott
New Zealand
John andScott
Consultant

People are at the heart of everything I do and I care deeply about ensuring individuals and teams have the skills, support and temperament to best deal with their future. In my spare time I chair the board of a local art gallery and support the development of our growing community of emerging and successful artists.

 

Dave Milligan, Impact International
UK
Dave andMilligan
Support

In support we deliver on programs and manage day-to-day operations and infrastructure. I really enjoy my role as it’s very diverse, one day I am canoeing on Windermere and the next cleaning boots! My favourite programs feature outdoor activities and journeys. People see me as a steady pair of hands and a person who does a quality, professional job. Outside work I keep myself fit and active, and enjoy chilling out with my wife Emma and travelling in our camper van.

Camila Pontieri, Impact
Australia
Camila andPontieri
Accounts Administrator

I am responsible for the accounting tasks. I have always loved working with numbers and after receiving my bachelor degree in accounting at ACU ( Australian Catholic University), I fell into something that I actually enjoy. I consider myself very organised with an excellent work ethic and with desire to constantly improve. I am originally from Brazil and love the beaches and tropical weather. 

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Michelle Dong
China and Hong Kong
Michelle andDong
Senior Consultant

In all my work, I am driven by a profound interest in what moves and motivates people. I believe that everybody can make significant improvements through continuous self-exploration. I deliver individual coaching, workshops and training programs with the focus of increasing the potential of Senior Managers and High Potentials and developing their team leadership skills as well as helping them with behavioural change initiatives which naturally bring along performance improvements. 

Tim Lofthouse Impact
UK
Tim and(Lofty) andLofthouse
Support

I support delivery of high quality, safe and challenging programmes and keep the operations infrastructure in a safe and workable condition. I have been lucky to have worked in some amazing places around the world with some amazing colleagues and participants. Working from Base still takes some beating though! When not working I enjoy having adventures with my family, exploring the Lakes and keeping fit by running, climbing and riding my Cyclocross bike.

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Doug Greenhough, Zinco
UK
Doug andGreenhough
Head of Learning Tech

I love both learning and technology, so leading Impact’s learning tech R&D is a fantastic gig. Technology can sometimes feel in conflict with the humanity we seek to serve, but thoughtful application of tech immerses us in challenging experiences, brings us closer together and helps us to learn the most important, most human skills. My approach to learning tech (and life, for that matter) echoes Impact’s practice: experiential and human-centred.

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Hannah Reeves
UK
Hannah andReeves
Account Manager

I am passionate about helping organisations, teams, and people be the best they can be. Not all girls are made of sugar and spice and all things nice. Some girls are made of adventure, fine beer, brains and no fear.

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Sarah Osteen
USA
Sarah andOsteen
Senior Consultant

I have spent my career exploring, researching, teaching, coaching and practising leadership skills. I love working with individuals and groups to tackle hurdles and develop strategic initiatives. When I am not designing programs, I like to spend time with my son and my husband building forts out of driftwood or laughing with friends in the beautiful pacific northwest.

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Fabio Sparatore
Italy
Fabio andSparatore
Managing Partner and Executive Coach

After many years in big Italian firms, I now help clients understand and achieve their development goals. In Impact since 2003, I have gained experience in HR processes, organisational consultancy, assessment, training and development of managerial competences and leadership. I love mountain biking, silly jokes, deep reading, socialising and…meditating too. Whenever you want to work hard while having fun, call me!

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Sabrina Bianchi Impact
Italy
Sabrina andBianchi
Head of marketing and Communication

I joined Impact in early 2022, and it was the best start to the year ever! My commitment is to develop and implement communication and marketing activities to give more and more visibility to the pathways and initiatives we create for our clients. In my spare time, I cheer for Inter and organize dinners and trips with friends and family.

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Yoshinobu (Hosshan) Hosoki, Impact International
Japan
Yoshinobu andHosoki(Hosshan)
Manager, Business Consulting Department

Being a manager of the delivery team in Impact Japan, I have been putting great effort and energy into realising our “Re-Born Strategy” from the delivery quality aspect. For my leadership style, creating trust is the most important factor. I support my team by creating trusting relationships, and as a facilitator, I use this quality to create a completely safe and open learning space in programmes. I love having a good time with people, drinking and karaoke.

Sam Parkin
UK
Samantha andParkin
Credit Controller

I'm part of the UK Accounts Department and I'm responsible for issuing all of Impact's sales invoices both electronically or by post in a multitude of currencies sent to our clients all over the world. I work closely with lots of my colleagues both here in the UK and overseas. Out of work I enjoy spending my time cycling in the beautiful Lake District Countryside, walking and spending time with family and friends.

 

Erin Tetarenko, Impact
Australia
Erin andTetarenko
Senior Consultant

My enthusiasm for life is ignited when surrounded by inspiring people and growing through exploration. Born in Canada, my passions have led me to travel within various countries. I joined Impact motivated by their commitment to empowering people and business cultures to thrive while making a positive difference. As a coach and facilitator, I draw on over 10 years facilitating in personal development and wellness.

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Sam Egerton
Singapore
Sam andEgerton
General Manager

An adventurer, I was raised in the UK and have lived and worked in Eastern Europe, Spain and now (since 2012) Asia, where I head up Impact’s Singapore Office. A fierce supporter of the authentic self and advocate for individual growth, I care deeply for my team and clients, wanting them to shine for who they are. I have a keen sense of challenge and adventure, and away from work, you can find me with my young family (usually outdoors!).

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Geraldina Sordi
Italy
Geraldina andSordi
Consultant and Facilitator

Since I've joined Impact, I feel like my professional development grew exponentially. I feel very empowered by the company and by the values we bring each day into work. My goal is to learn how to best support our clients in every step of a consulting journey, as well as my colleagues, bringing a real change to the process. As a way to recharge I love to take long walks with my dog. My favourite sport is to hang out with friends, especially if in foreign countries!

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Kate Wolf
USA
Kate andWolf
Sr Director, Client Services

I’ve spent my career partnering with clients to solve problems and drive their organizations forward. As Teddy Roosevelt (and then Leslie Knope) shared: “The greatest gift that life can give is to work hard at work worth doing.” I’m honored and thrilled to do meaningful work with my colleagues at Impact, leveraging powerful experiential learning experiences for our clients to create the ‘leaders they wish they had’. Outside of work I love to explore the beauty of Oregon by foot, bike or boat.

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Fabrizio Passacantilli
Italy
Fabrizio andPassacantilli
Consultant and Facilitator

As an Organisational Psychologist, I love helping people to better live their job and the relationships within the organisation they work. At Impact, I have the possibility to do that, designing and delivering intervention programmes. I find my energy in teamwork, my soul in music, my peace in swimming.

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Damiao Lo
China and Hong Kong
Damiao andLo and
Senior Consultant

Working with Impact allows me to cross-germinate ideas and learnings between clients globally. In an ever-changing, dynamic business environment, I promote everyone to be designers of possibilities.

Maggie Pearce, Impact International
UK
Maggie andPearce
Head of Design

I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.

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John Matthews
UK
John andMatthews
Senior Consultant

I bring passion and experience to serve clients in some of the world's most progressive organisations - enabling leaders to perform at their best. I'm told I have an engaging and inquisitive style that connects easily and am particularly effective at getting people to see the wider context. I enjoy adventure and love nothing more than exploring the wilderness with family and friends or tackling an unusual sporting challenge.

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Gabrielle Thorpe, Impact
UK
Gabrielle andThorpe
Project Manager

After living in France and working in the ski industry for 13 years, I decided to move back to the UK, joining the Impact Project Management team. I work on several major global client solutions across industries such as insurance, pharmaceuticals, sportswear and automotive. I build strong working relationships, both internally and externally, to support teams through solution design to delivery.

Senior Director - Client Services, Americas
USA
Martin andSmith
Senior Director - Client Services

I lead the overall relationship with our clients, working closely with them and our brilliant Impact team to build powerful solutions to their most pressing challenges. I’m a bit of an oddity - an Aerospace Engineer by training and experience who, for the last 20 years, has found my passion in helping others thrive at work.  I‘m based in Chicago with my wife, and when not running on the lakefront, I’m probably wrestling with an ornery cat.

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Sam Williams, Impact
UK
Sam andWilliams
Business Development

At 21 I had my first day of work at Impact in the stores... I am still making up for everything that happened that week. My passion is in sports coaching and development. My journey with Impact has taken me traveling around the world where I continue to meet and work with many amazing people. I am a big family man, and love surrounding myself with the best of company. If I am not herding terrifying highland cattle, I’ll be playing rugby or baking sponge cakes. 

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Molly Shrimpton, Impact
UK
Molly andShrimpton
Content Editor
Having joined the business in 2019, I work as part of the marketing team, creating and editing written content for the Impact blog. I currently work part-time whilst I study for a PhD in the environmental humanities. Outside of work, I love fell walking, outdoor swimming, learning about conservation, and going on adventures with my crazy dog!
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Leadership

The leadership playbook: executive summary

Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.

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Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

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Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

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Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program designed to help frontline leaders develop foundational and practical skills to be more effective in current

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Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

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Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

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AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

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