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Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

Rebecca Shaw
UK
Rebecca andShaw
Consultant

I love why Impact exists, which is to liberate human potential. I love building effective client relationships both externally and internally, the people at Impact are passionate, motivated individuals, and I love working here. I am always out and about, whether it is running around after my niece or walking the fells or working out in the gym, happy, happy, happy!

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Joanna Rada, Senior Consultant
Poland
Joanna andRada
Senior Consultant

After many years in business environment, leading sales and operating teams, I decided to share my knowledge and practice as a coach and facilitator. Becoming Impact consultant enabled me to support leaders and talents in developing their leadership with a solid dose of the "fun factor" that Impact programs provide.

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Vesna Lorenc, Senior Consultant
Poland
Vesna andLorenc
Senior Consultant

I have been supporting people in communication for 20 years. Initially as a consultant and currently as a trainer, coach, and mediator. I am passionate about people and the complexity of human nature, and like to help tame this complexity for a specific purpose. Socially involved, I'm also a mother of three. Between all this, I find balance in meditation, yoga and nature.

Małgorzata Kniaź, konsultant Impact
Poland
Małgorzata andKniaź
Senior Consultant

Having experienced business from many perspectives, from manager to board member, I understand the opportunities and pressures leaders face. I am passionate about helping people discover their potential and find the courage to act. I believe the best leadership starts with self-awareness, strong relationships and a willingness to keep learning.

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Agnieszka Nowak
Poland
Agnieszka andNowak
Account Manager

After years of being a client and fun of Impact, I became part of this amazing community. My extensive professional experience in HR, across various roles and industries, proves invaluable in conversations with our clients. At Impact, as an Account Manager, I embrace the essence of lifelong learning, discovering something new every day 😊 Personally, I have a passion for traveling, reading, and forest walks.

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Jaya Machet
Singapore
Jaya andMachet
Senior Consultant

My coaching & facilitation expertise builds on a strong foundation of 20+ years in senior management positions including global and regional roles. I guide leaders to their peak potential and help enhance their professional and personal impact. I grew up in India and then studied and worked in Switzerland for 23 years before moving to Singapore. This has helped me successfully bridge Eastern and Western thinking, with an in-depth understanding of both cultures. I am an avid reader and love to spend time in nature and travel. 

Giuseppe Florimonte
Italy
Giuseppe andFlorimonte
VP and senior consultant

Father of three, happily married to one, and manager of some, I love numbers and sales, but I also like to ideate, design and deliver challenging programmes, either in training or consultancy. In Impact for more than 15 years, I still very much enjoy the consultancy process, especially account and client management. At work, I am acknowledged (and sometimes blamed) for dreaming big and joking a lot!

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Magdalena Kwiatek, Senior Consultant
Poland
Magdalena andKwiatek
Senior Consultant

For over 22 years, as a consultant, coach and partner, I support leaders, teams and organizations in the process of change. I am an "educational gadget-head.", sharing what I learn with others, because of my passion for people development. Privately my husband and I run “No Kill” fishing-field, building a community of exceptional people.

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Sam Williams, Impact
UK
Sam andWilliams
Business Development

At 21 I had my first day of work at Impact in the stores... I am still making up for everything that happened that week. My passion is in sports coaching and development. My journey with Impact has taken me traveling around the world where I continue to meet and work with many amazing people. I am a big family man, and love surrounding myself with the best of company. If I am not herding terrifying highland cattle, I’ll be playing rugby or baking sponge cakes. 

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Roger Nielsen, Impact
Australia
Roger andNielsen
Senior Consultant

Over the past 16 years at Impact I've worked around the world with some truly wonderful people. I've been the lead facilitator on many large-scale initiatives focused on developing leadership capability, high performing teams and coaching. I love the outdoors, and spend many hours at the beach with my wife and daughter.

 

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Fabrizio Passacantilli
Italy
Fabrizio andPassacantilli
Consultant and Facilitator

As an Organisational Psychologist, I love helping people to better live their job and the relationships within the organisation they work. At Impact, I have the possibility to do that, designing and delivering intervention programmes. I find my energy in teamwork, my soul in music, my peace in swimming.

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Sue Hunt
Sue andHunt
Board Member

My first school had the motto 'Aim High' and that has always resonated with me. I rise to a challenge, both personally & professionally, enjoying new situations and solving difficult & complex problems. I certainly had plenty of those as International Treasurer of Goldman Sachs and as a Director for the London 2012 Olympics & Paralympics. I joined the Board of Impact to help grow the business globally. It's great to be part of such a diverse global team!

Susi Biancucci
Italy
Susi andBiancucci
Office Support

I joined Impact Italy 20 years ago and was immediately love! This is a fantastic place with fantastic people where to work! I support our team and I coordinating the Rome Office. I am a tireless and curious person, always looking for new things to learn. In my private life, I love cooking “pasta alla Carbonara”, reading and when I have the time I take refuge in my beloved Tuscany!

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Monika Jamorska
Poland
Monika andJamorska
Head of Project Management

At Impact I manage projects, build relationships with clients, organize events and support our super team by sharing motivation, creativity and a smile. At work and in private life, I pay attention to details, I value directness and minimalism. I am looking for inner peace through contact with nature, cinema and new hobbies. And good food.

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Tony Ren, Impact
China and Hong Kong
Tony andRen
Country Manager

Having worked at Impact's UK HQ and Tokyo office, I have been heading up Impact China and developing new business in China and Asia Pacific since 2009. As a professional consultant, I have over fifteen years of management experience covering strategic planning, organizational effectiveness, business development, and worldwide operational excellence. I am extensively involved in the development and delivery of talent development projects at all levels of organisations. 

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Ava Gayowski
USA
Ava andGayowski
Business development & marketing coordinator

I came to Impact as an Intern in 2023 and here I am again in 2025! That’s because Impact is a great place to learn and the people are even better. Impact’s mission to help people learn and grow is something that resonates with me deeply. My educational background is in mass communications with specialties in PR and advertising. I’m the liaison between our marketing and business development team and my job is to enhance our digital marketing and BD function. In my free time you can find me surfing out on the waves (usually wiping out), horseback riding, or behind a guitar and a microphone. 

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tonka watson
New Zealand
Tonka andWatson
Senior Consultant

As a former client, I jumped at the chance to work with Impact in 2002 and pursue my passion for inspiring others to realise their potential. I’m an avid reader and love to incorporate my learning into the leadership development programmes that I deliver; recent topics of interest include applied neuroscience & gender dynamics. Dogs feature widely in my life outside of work.

Phil Poole, Impact International
UK
Phil andPoole
Global Safety Advisor

I’ve been working at Impact for over 30 years and now advise on Safety. It’s a demanding job, but Impact also allows me time to have my own adventures. I am a qualified International mountain guide and run yearly expeditions to East Greenland. These experiences give me a healthy dose of “on the edge” experiences, helping me to sharpen my skills and foster a common sense approach to safety matters. There's always something different to give advice on.

Ethan Brown
UK
Ethan andBrown
Accounts

I work in accounts at Impact. I am based in the Windermere office (UK).

Sam Egerton
Singapore
Sam andEgerton
General Manager

An adventurer, I was raised in the UK and have lived and worked in Eastern Europe, Spain and now (since 2012) Asia, where I head up Impact’s Singapore Office. A fierce supporter of the authentic self and advocate for individual growth, I care deeply for my team and clients, wanting them to shine for who they are. I have a keen sense of challenge and adventure, and away from work, you can find me with my young family (usually outdoors!).

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Sally Fleming, Impact International
UK
Sally andFleming
Senior Consultant, UK

My focus is on developing responsible leadership. I bring a warm combination of broad industry experience, academic rigour, Yorkshire humour and humility. My motivation and purpose is to help us mutually learn and create a more sustainable, compassionate and just world.  Fortunately, my spirited playful side, wilderness adventures and inclination toward anything shallow on a Friday night ensures people still invite me to parties despite all of that.

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Glenda Chan, Singapore
Singapore
Glenda andChan
Account and Administrator

I joined Impact in 2014. My current role in finance allows me to connect with and support many colleagues across the region. My work has been enjoyable and worthwhile as I am able to contribute locally & regionally. I find Impact is a good place to work as there is a flexibility and work life balance. Working with a diverse team is fascinating. It is a place where you can be yourself and unique.

Daniel Osborn
UK
Daniel andOsborn
Business Data Analyst

Having the job title 'analyst' means that I've been lucky enough to get involved in a wide range of projects both internally and working with clients. I love helping people get the most out of the tools they are using, making processes as efficient as possible and understanding data – all of which is part of my work every day. Outside of work, you’ll usually find me in the Lake District somewhere with my family.

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Tim Raw, Impact
New Zealand
Tim andRaw
Global Lead Solutions & Practice

Over the previous 30 years, I’ve held Impact leadership roles in Asia, America and now globally. My focus is to partner with clients to solve their people development challenges. I lead global teams to deliver inspiring solutions that solve complex social, economic and environmental challenges of our clients. In work and play, I am adventurous, ambitious and deeply about people realising their potential.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2026 Training Industry Top 20 Leadership Training Company
2026 Training Industry Top 20 Leadership Training Company

Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year. 

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Chief Learning Officer gold award 2025
Gold Excellence in Partnership Award from Chief Learning Officer 2025

Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.

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