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Diversity and inclusion at The Insolvency Service

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Sandy rainbow
Industry
Public Sector
Solution
Diversity in the Workplace
Participants
100

About

Impact worked with The Insolvency Service to give managers the confidence they require to manage and work in a diverse team.

The Insolvency Service is a committed equal opportunities employer and has a workforce whose diversity reflects this commitment.

The Service recognised that the challenges and opportunities of a diverse workforce demands more than just the right policies. Rather, it demands an actively inclusive culture, one in which everyone is able and expected to perform their best.

The Service wanted a solution that would support managers to develop the confidence, behaviours and skills needed to manage diverse teams.

Impact’s solution was based on our innovative approach to diversity as a performance issue. Impact believes diverse teams are the key to successful 21st century organisations. For organisations to recruit and retain the most talented people they need to have management structures and a culture that values and embraces diversity.

However, working in diverse teams is not simple. Impact UK and the Service’s Learning and Development department worked closely to create a bespoke solution. The result was a two-day programme that allowed participants to examine the challenges and opportunities of managing and working in, diverse teams.

Participants explored equal opportunities legislation, how to create an inclusive culture in the workplace and how to deal with problematic behaviour and performance management issues, all within the context of managing diversity. Impact brought the learning to life using a variety of methodologies including experiential projects, forum theatre and facilitated discussions.

Impact has now delivered this programme to nearly 100 managers within the Service, and the programme will be rolled out across the entire business.

The programme has been universally well received, giving participants the confidence to manage all their staff and to deal with challenging issues that arise.

Outcomes for the participants:

'The programme has given me the confidence to tackle the problems I had been ignoring because I wasn't sure how to approach them.'

'This improved my confidence in tackling performance issues and reinforced the desirable aspects of performance management.'

Testimonials
See what our customers say about us
Jaap de Vries
Vice President of Human Resources
Borealis
“To develop senior middle managers into real leaders requires a journey which takes them out of their personal comfort zone to unleash their potential. At Borealis we are convinced that the return on this investment is contributing to our successful achievement of strategy.”
Bernard Galton
HR Director
Welsh Assembly Government
"Impact are a refreshing company to work with. They make everything feel bespoke and special to you. Too many companies recycle their product but Impact can always be relied upon to deliver training and development with a personal touch. Carefully constructed programmes which are fun and innovative but equally deadly serious with key business deliverables. The products are business focused and the people have real passion for what they do and are hungry to make a difference to their clients."
Mads Ingholt
Manager, Group Leadership Development
Borealis
“We believe that to take on leadership is as much to embark upon a challenging personal development journey as it is a formal career step; a sine qua non in the development of leadership capabilities is therefore the individual’s hunger for personal challenge and development.”